Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,624 reviews
Clean, fast and reliable! Steve and his Mechanics were willing to work with me and the time schedule! I gave him a couple options of when I could bring my truck in, and we wer Steve and his Mechanics were willing to work with me and the time schedule! I gave him a couple options of when I could bring my truck in, and we were able to come up a time. They completed the job well within the time I gave them! The team is over there are TOP Notch! Thanks guys!!!! More
Unequivocally the best new vehicle purchase experience! From the moment I spotted the vehicle I wanted, to the time I took delivery, the entire experience I had with Hawk Ford St. Charles was nothing short From the moment I spotted the vehicle I wanted, to the time I took delivery, the entire experience I had with Hawk Ford St. Charles was nothing short of amazing!! Melissa in internet sales, Marty as the sales manager, and Kirk my final sales consultant were all top notch professionals. I've bought new vehicles for over 40 years, and I can honestly say this was the best overall buying experience I've ever had. Everyone was kind, professional, accomodating and not at all pushy. Gone was that ugly feeling you would get after you made the deal and left with your new purchase, knowing full well you just got taken to the cleaners over the deal you just made. I am completely satisfied with every part of this transaction, and for once I feel thrilled to own my new Escape without any buyer's remorse whatsoever. I highly recommend Hawk Ford, and especially Kirk Brown in sales, as well as Marty who is calling the deals. You can TRUST these two to be fair and honest with you. Kirk is an awesome sales consultant that has been in the business a long time, and is successful because he knows how to treat people right. Do yourself a favor, purchase your next vehicle at Hawk Ford, and leave with a smile on your face and that ugly feeling is no longer there, because you were just taken care of by the best in the business!! More
2015 f150 Great experience with Bill and Paul! Easy in and out experience and they were able to finance me with payments that were below what I needed them to b Great experience with Bill and Paul! Easy in and out experience and they were able to finance me with payments that were below what I needed them to be. Overall a great experience. More
Expedition Purchase Very pleasant experience at Hawk Ford in St Charles. Salesman and Finance manager were great. Helped find the best incentives and financing over a fe Very pleasant experience at Hawk Ford in St Charles. Salesman and Finance manager were great. Helped find the best incentives and financing over a few day period. More
Very good service They made it possible for my sister and I to get a gently used car!! There were some stuff that at the end we did figure out, but overall good service They made it possible for my sister and I to get a gently used car!! There were some stuff that at the end we did figure out, but overall good service! More
Pleasant experience We had a great salesman, Bob, who made our purchase easy and pleasant! He was very knowledgeable and pleasure work with! Would buy from again! We had a great salesman, Bob, who made our purchase easy and pleasant! He was very knowledgeable and pleasure work with! Would buy from again! More
Great service, friendly & helpful staff After having a bad experience at another dealership, I went to Hawk Ford in St. Charles. They were quick to respond, answered all my questions, vehic After having a bad experience at another dealership, I went to Hawk Ford in St. Charles. They were quick to respond, answered all my questions, vehicle was handled with care and done at time promised. Everyone did great work! Steve was the person Iworked with and he was very helpful. Thank you! More
Excellent work Well done, my truck was handled with care and was also as clean as it went in. Thank you for your support and friendly staff Well done, my truck was handled with care and was also as clean as it went in. Thank you for your support and friendly staff More
Good job on my F350 repair The Hawk Ford service department did a fine job on my recent service. The replaced all the wheels, valve stems, and TPMS pressure transmitters. Not The Hawk Ford service department did a fine job on my recent service. The replaced all the wheels, valve stems, and TPMS pressure transmitters. Not an easy repair. They did it well, on time, and correctly. Scott, the manager, was informative and professional. More
Haw Ford rocks! I love the the quick response of my vehicle needs. Hawk went above and beyond to provide assistance with a loaner. Maintenance was expected to be a I love the the quick response of my vehicle needs. Hawk went above and beyond to provide assistance with a loaner. Maintenance was expected to be a full day and they were done in 2 hour! Thank you Hawk Ford?? More