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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,753 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,753 reviews

January 07, 2022

Customer service were courteous, caring and professional. They were knowledgeable and very helpful in answering my questions. More

by PEGMOORE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2022 -

Hawk Ford of St. Charles responded

Peg, thank you for the review! It's wonderful to hear you had a great customer service experience in our Service Department with Steve. Customer satisfaction is very important to us! Please visit us again for future service needs & Happy New Year!

January 07, 2022

Brought back my truck as it experienced a check engine light similar to a repair completed 2 weeks earlier at the same dealer, time will tell if the issue has been resolved but was grateful that they wer More

by ACOURTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico
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Jan 31, 2022 -

Hawk Ford of St. Charles responded

Thank you for the review! If the issue with your vehicle is not resolved, please give our Service Department a call - glad we were able to get you in and take care of you!

January 07, 2022

They were quick and knew what they were doing. Very satisfied with both phone and in store support. More

by The Beast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
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Jan 31, 2022 -

Hawk Ford of St. Charles responded

Thank you for the review! We value our customers and appreciate your business! Come back and see us again for future sales and service needs!

January 06, 2022

They did an excellent job. Communication and timeliness was also great. Thank you and happy new year More

by GORDON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Hawk Ford of St. Charles responded

Thank you for the review! Glad to hear that we were efficient and communicated effectively. Happy New Year & we look forward to seeing you again during future visits!

January 06, 2022

Service technician was thoroughAnd showed and explained any problems with the vehicle and how long it would take to make any repairs More

by GSMID1
Recommend Dealer
Yes
Employees Worked With
Sam the technician
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Jan 26, 2022 -

Hawk Ford of St. Charles responded

Thank you for the review! We're so happy to hear that our Technician was able to help you understand everything regarding your vehicle. Please come see us again for future sales & service needs!

January 06, 2022

jim went out of his way to make things work for us i would recommend him to any body , polite it grew into a relationship More

by RAYMAN0359
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim pascente
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Jan 26, 2022 -

Hawk Ford of St. Charles responded

Thank you for the review and recommendation! So wonderful to hear that Jim went out of his way during your purchase experience at Hawk Ford in St. Charles! We strive for customer satisfaction! Please come back and see us for future sales & service needs!

January 06, 2022

Very friendly employees who got the job done very fast. I left a satisfied customer More

by HORACIO.LEON18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
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Jan 26, 2022 -

Hawk Ford of St. Charles responded

Thank you for the review! It's great to know that your recent experience was done efficiently and you left satisfied. We appreciate your business and look forward to assisting you in future visits!

January 05, 2022

Great Dealership with a great team that took good care of us and found us what we needed! More

by AUSTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2022 -

Hawk Ford of St. Charles responded

Austin, thank you for the review! We appreciate your business & look forward to assisting you again in the future, come back and see us!

January 05, 2022

Eric was great and his follow up was top notch. I would definitely work with him again More

by MICHAELSCHERI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
Other Employees : Andrew Munson
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Jan 26, 2022 -

Hawk Ford of St. Charles responded

Michael, thank you for the review! We are happy to hear you had such a great experience working with Eric at Hawk Ford in St. Charles. Come back any time as we look forward to seeing you for future sales & service needs!

January 05, 2022

Everyone we dealt with was helpful and professional. Purchasing a car from Hawk Ford was a nice experience. More

by NB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
Other Employees : Alex Charter
Report | Print
Jan 26, 2022 -

Hawk Ford of St. Charles responded

Thank you for the review! We're happy to hear that everyone was professional and helpful during your recent sales experience! We look forward to seeing you again for future sales & service needs!

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