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Hawk Ford of St. Charles
St. Charles, IL
2,751 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,751 reviews
February 03, 2022
I love how fast and how wonderful they treat you !!! I will continue to get my services there. will continue to get my services there. More
by BULL4733201
Verified Customer
February 03, 2022
Exceptional service. Fixed my two issues with my truck at a fair price. I will definitely be coming back when I need service in the future. a fair price. I will definitely be coming back when I need service in the future. More
by WILLIAMEGROW
February 03, 2022
Very nice people to deal with Service was great kept me up to date on the progress of my car up to date on the progress of my car More
by MARYBROWN19
Employees Worked With
February 03, 2022
Very good customer service. They are very knowledgeable and upfront and walk you through every detail of the transaction. They go the extra mile thank you and upfront and walk you through every detail of the transaction. They go the extra mile thank you More
by DOMINICWADE82
Employees Worked With
Nikko Ponce
February 02, 2022
Have been taking my vehicles to the dealer for oil changes for several years now. Quick Lane service has always been fast, convenient and attentive. Done both walk in and appointments. changes for several years now. Quick Lane service has always been fast, convenient and attentive. Done both walk in and appointments. More
by JCFOWLER79
February 02, 2022
THANKS to Steve Staub for fixing my running boards, everything was handled very professionally, Thanks everything was handled very professionally, Thanks More
by GOLDENS3
Employees Worked With
February 01, 2022
Jim and Chris were wonderful! Focused, thoughtful, engaging and attentive. They were professional, answered our questions and allowed time for us to discuss, review and ultimately make a decision. W engaging and attentive. They were professional, answered our questions and allowed time for us to discuss, review and ultimately make a decision. We keep our cars for a very long time (12-14 years), take very good care of them -- making a change is a huge decision, these gentlemen ensured the process was smooth, seamless and were patient as we made the transition. Thank you both! More
by LMMUEHLING
February 01, 2022
Very happy with the service I received recently when I brought my truck in for repairs. I received update calls from Steve on the progress of the repairs, and a call when they were done. The truck was c brought my truck in for repairs. I received update calls from Steve on the progress of the repairs, and a call when they were done. The truck was clean and runs great! Thanks Hawk Ford STC! More
by cgallien
January 28, 2022
Typical dealer. It does not seem organized when you call and make an appointment. When you take the car in they don’t know why you came in even though you made an appointment. Typical that the price quoted and make an appointment. When you take the car in they don’t know why you came in even though you made an appointment. Typical that the price quoted is always hundred plus dollars or more over what they tell you on the phone when you make an appointment and speak with the service writer. Also, if you bring a personal check you can’t use it but you won’t know that until you get to the cashier even though you used a check many times before. The work performed is good and the workers are nice so it is just a typical dealer trying to stay open. More
by Hondo74
Employees Worked With
Nikko
