Hawk Ford of St. Charles

They didn’t take care of the problem I had my truck is still doing the same thing still doing the same thing More

I was recommended to this dealership by a friend, I had scheduled an oil change and to see if am part of a recall. I don’t know if they were short staffed but it was chaos, an hour passed and my car was in scheduled an oil change and to see if am part of a recall. I don’t know if they were short staffed but it was chaos, an hour passed and my car was in the same spot as where I left it, they mixed up cars and my car was supposed to be seen and they assigned it to another. They couldn’t even tell me if my car was part of a recall. They rectified it by not charging me for a tire rotation, but I won’t be going back. More

I would recommend Hawk Ford, dropped my truck off the night before and got a call the next day for confirmation of services needed and also got a difficult dent removed. Vehicle surfaces were protected v night before and got a call the next day for confirmation of services needed and also got a difficult dent removed. Vehicle surfaces were protected very nicely More

I have my truck in twice for an oil leak that was between oil pan and engine block. Every time I got the truck back within a month I would see it leaking in the same spot again. So going for third time Steve oil pan and engine block. Every time I got the truck back within a month I would see it leaking in the same spot again. So going for third time Steve looked into the problem and found out the engine block was warped and had a new one ordered and installed. More

The service team lead by Steve are very helpful and friendly. I needed to get to work and they were quick to say not a problem let us get you there. I will continue to bring my vehicles there for servi friendly. I needed to get to work and they were quick to say not a problem let us get you there. I will continue to bring my vehicles there for service. More

Friendly team set expectations and met them. Work was done on time and the care was ready when I returned. I definitely trust them with all of my repair work. Work was done on time and the care was ready when I returned. I definitely trust them with all of my repair work. More

Made my appointment with Patrick - super easy & fast. Needed my truck back early as I was leaving town, kind of put the crunch on Steve and the service team and the man pulled through. Had my truck rea Needed my truck back early as I was leaving town, kind of put the crunch on Steve and the service team and the man pulled through. Had my truck ready 45min earlier than requested. More

Steve at Hawk Auto has been serving our transit van for a nonprofit for years now. He is amazingly courteous, dedicated and kind. nonprofit for years now. He is amazingly courteous, dedicated and kind. More

Great service, fast, friendly. Waiting room was clean and comfortable. Staff was nice and helpful. Waiting room was clean and comfortable. Staff was nice and helpful. More

Hawk Ford has been great to work with. Accommodations and service provided by Hawk Ford is top notch. Customer service is definitely a strong point at Hawk Ford. Accommodations and service provided by Hawk Ford is top notch. Customer service is definitely a strong point at Hawk Ford. More