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Hawk Ford of St. Charles
St. Charles, IL
2,897 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,897 reviews
September 07, 2025
My experience at Hawk Ford of Saint Charles was all positive, the sales staff are professional with no pressure. I went to four other dealers and experienced high sales tactics, pressure to buy what wa positive, the sales staff are professional with no pressure. I went to four other dealers and experienced high sales tactics, pressure to buy what was on the lot even though they didn't have what I was looking for. They showed me printed documents stating that the employee pricing was ending that day, not true. Hawk Ford didn't do any of that. I ended up ordering a transit van with every option I was looking for at a good price, even after finalizing the sale there wasn't any up sale for extended warranties of any kind. I wouldn't hesitate to buy from them again. More
by Taz
September 07, 2025
Welcoming service staff. Took care of all my needs. My vehicle was done promptly and washed. Recommend Hawk for for all your needs Took care of all my needs. My vehicle was done promptly and washed. Recommend Hawk for for all your needs More
by DDKOTCH2
Verified CustomerSeptember 06, 2025
very good service, good price, nice people and you can find variety of vehicles in a good conditions, I had a very good deal, I am happy with my choice find variety of vehicles in a good conditions, I had a very good deal, I am happy with my choice More
by ROMORE64
September 05, 2025
Great people to business with courteous customer friendly and professional took care of an issue I had with athe vehicles interior with no questions asked and professional took care of an issue I had with athe vehicles interior with no questions asked More
by MIHALEC39
September 01, 2025
My car's problem was fixed, and I always appreciate the shuttle service, it is such a great help.. shuttle service, it is such a great help.. More
by JERYZAK
Employees Worked With
September 01, 2025
My buying experience was truly awesome! My salesperson made the entire experience loads of fun and we laughed together from start to finish. The vehicle itself - top notch. Loving it. My salesperson made the entire experience loads of fun and we laughed together from start to finish. The vehicle itself - top notch. Loving it. More
by JohnJ
Employees Worked With
August 30, 2025
You were very busy, but the young lady and young man at the desk were so helpful.. Most people are not too patient with the elderly. They were wonderful. Hats off, they both deserve a raise! the desk were so helpful.. Most people are not too patient with the elderly. They were wonderful. Hats off, they both deserve a raise! More
by MRRARE427
Employees Worked With
Can’t remember their names.
August 30, 2025
Service was fast, thorough and was well communicated from start to finish. Desk people were friendly and accommodating start to finish. Desk people were friendly and accommodating More
by JGRAHAM.ELGIN
Employees Worked With
August 30, 2025
Not a lot of pressure. Easy to deal with, and willing to work with you. Easy to deal with, and willing to work with you. More
by JJMADER061482
August 29, 2025
I found a great truck to replace my 20 year old pick up. I feel I got a fair deal on my trade in and I’m enjoying learning all the new features that are on this 2023 used vehicle with very low mileage. The I feel I got a fair deal on my trade in and I’m enjoying learning all the new features that are on this 2023 used vehicle with very low mileage. The people at Hawk auto were good to work with. More
by MARIE.JOE2081
