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Hawk Ford of St. Charles
St. Charles, IL
2,574 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,574 reviews
November 19, 2024
I bought a new Explorer without the the trailer tow package because it was the only red one they had. I was told I could put on a aftermarket hitch no problem. Imagine my dismay when my local repair sh package because it was the only red one they had. I was told I could put on a aftermarket hitch no problem. Imagine my dismay when my local repair shop told me they would have to cut a hole in the bumper and they didn't feel comfortable doing it. Talked to the local Ford dealer and they said Ford didn't even make a hitch for this scenario! I just need to tow a lightweight trailer occasionally and now I'm stuck with a vehicle I can't tow with, at least without cutting a big gaping hole in the bumper. All due to a slick talking lying salesman saying anything to make a sale. Beware of believing what these people say. More
by Bill
Employees Worked With
November 15, 2024
I had an excellent experience. Highly recommend Hawke Ford. Professionals with integrity. Will recommended friends and family to reach out if they are looking to buy a new car. Highly recommend Hawke Ford. Professionals with integrity. Will recommended friends and family to reach out if they are looking to buy a new car. More
by SMS42
Verified CustomerNovember 15, 2024
Really really really really Awesome mobile service! I didn’t have to leave my house! I didn’t have to leave my house! More
by JMRAUCCI
Employees Worked With
November 14, 2024
The service department at Hawk Ford of St. Charles is great. Everything went smoothly. I was given a ride to my chiropractor and was able to take care of myself at the same time. The driv Charles is great. Everything went smoothly. I was given a ride to my chiropractor and was able to take care of myself at the same time. The drivers are very courteous and friendly. My car was finished promptly and all questions answered. Will be back for sure More
by Winddy SVT
November 13, 2024
In the years past this dealership was awful at customer service, the young lady who help me was fantastic she was polite, kind and explained thing clearly. The service manager was also great. These are the service, the young lady who help me was fantastic she was polite, kind and explained thing clearly. The service manager was also great. These are the kind of workers that hawk ford has been missing for years. More
by bingham810
Employees Worked With
Brian Gates
November 13, 2024
Great experience overall, all went as expected and there were no surprises. Would use again. were no surprises. Would use again. More
by Mike
Employees Worked With
November 12, 2024
The experience was great. Enjoyed working with Nick and the whole process was smooth from start to finish. Enjoyed working with Nick and the whole process was smooth from start to finish. More
by RATHOMPSON84
Employees Worked With
November 12, 2024
I purchased my vehicle at Hawk Ford and they've always given me the best service for my car. When I'm wandering the showroom floor while my car is being worked on, I don't feel any pressure from the sales given me the best service for my car. When I'm wandering the showroom floor while my car is being worked on, I don't feel any pressure from the sales staff. More
by JUSTIN_LOGSDON
Employees Worked With
