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Hawk Ford of St. Charles
St. Charles, IL
2,611 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,611 reviews
December 29, 2024
I would recommend for oil change but not to expect anything else. No car wash, review of checklist for ongoing maintenance, etc. I don’t even know if they rotated my tires. Staff was polite bu anything else. No car wash, review of checklist for ongoing maintenance, etc. I don’t even know if they rotated my tires. Staff was polite but felt as though it was an inconvenience that I came in and that I was waiting for my vehicle. I must have higher expectations from experience at other dealerships. I either have to lower mine or find somewhere else to establish a relationship with and feel valued. More
by BAKKEN1016
Verified CustomerEmployees Worked With
Not memorable. New employee to the service desk
December 26, 2024
very satisfied with the work steve and the service team do on our fleet of police cars do on our fleet of police cars More
by HARRISONGARY
December 25, 2024
Need a F150 Lariat v8 all options for under35,000 dollars not lligth blue or black not lligth blue or black More
by TODD.M.ROBAK
December 24, 2024
clean, kind, communicative, and quick. everyone there was great to talk to and the work done was exactly as described everyone there was great to talk to and the work done was exactly as described More
by jslob41
December 22, 2024
The salesman was courteous, and knowledgeable. The exact car I wanted was on the lot. More than fair on trade in value. Sales manager was polite and direct. Dealing with finance department was smo The exact car I wanted was on the lot. More than fair on trade in value. Sales manager was polite and direct. Dealing with finance department was smooth and uncomplicated. More
by FIOVINELLI73
December 21, 2024
Great service. Sales and finance people are the best. The transaction was easy. The service department is always helpful. Sales and finance people are the best. The transaction was easy. The service department is always helpful. More
by kevinandkim
December 21, 2024
Greeted friendly by all, offered to take me home as they had a full schedule, and brought the car back to my house when the work was completed. Reviewed maintenance done by telephone. Their professionalism had a full schedule, and brought the car back to my house when the work was completed. Reviewed maintenance done by telephone. Their professionalism was appreciated. More
by NB
Employees Worked With
Brian Gates
December 19, 2024
the whole deal went smoothly and it was nice that you filled the tank up even though it was used all and all it was a great evening your sales manager was great filled the tank up even though it was used all and all it was a great evening your sales manager was great More
by rusty
