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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.7
243 Reviews

243 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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June 05, 2022

I took my car in to have the air conditioner checked due to noise and lose of cooling. Ray's diagnosis was right on point. The tech checked out the car for leaks, refilled the freon and tested with all tu More

by Milochgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Fuentes 5 STARS
Jun 06, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Milochgo, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

May 17, 2022

The experience was great from the start especially with Ann Marie. She really took time to explain the process and did it with a smile! Great service advisor! More

by Ivan_villarreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annmarie Sedlacek
May 18, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Ivan, Thank you for the review! We appreciate you choosing to work with us and will pass along the kind words to our staff. Should you have any additional questions, please let us know. We look forward to working you again soon. Have a great day!

May 10, 2022

Nice first visit for an oil change, will continue to use Hawk as my preventitive maintenance location More

by louis.smalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOEL ANDRADE
May 11, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Louis, Thanks for your review. We were happy to service you and your vehicle. We look forward to working with you again in the future.

April 14, 2022

Quick oil change and tire rotation. Fast and friendly service. Prices were as I expected them to be. More

by Cumulonimbus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

This is great to hear! Thanks for reviewing us and we hope to work with you again. Drive safe!

April 13, 2022

My engine light was on and needed help, Jorge Nava set me up with an appointment, they found the problem same day and got it fixed. - the servicemen there including Jorge were friendly easy to work with, an More

by pat.galla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
Apr 14, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, and thank you so much for taking the time to review us. We're so happy to hear you had a great experience in our service center. We'll let Jorge know, and we hope to see you in the future!

April 12, 2022

Good service and quick as well. Customer service was very great. In and out in less than an hour. More

by Rolandodavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annmarie
Apr 13, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for trusting us with your vehicle! We're glad we could get you back out on the road and driving again. Please be safe and give us a call if you need anything else.

March 24, 2022

Annmarie was pleasant and courteous. She offered me services and made sure my Jeep was moved up in line for service since I was unable to get a rental. She provided a ride for me to and More

by micshe10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnnMarie Sedlacek
Mar 25, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for trusting us with your vehicle! We're glad we could get it serviced promptly and look forward to seeing you again. Happy spring!

March 22, 2022

Fast, friendly service, attentive staff, clean waiting room with vending machines and large television screens. My car was quickly diagnosed and I received a fair quote for the service. My van’s battery w More

by alvalambre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Puentes
Mar 24, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're glad our service center could have you in and out in no time. Come back soon!

March 13, 2022

Jason L. Was very helpful and this is the second car I buy from him. More

by Moenavar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lukasiewicz
Mar 14, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much! We're happy you had a great experience, and we hope to see you again. Drive safe!

March 06, 2022

I didn’t even want to give this place 1 star. There service here is the worst. I recently bought a grand Wagoneer 2022. That I was have a battery problem with. My truck has been here for 2 days. More

by Anthonycompean
Customer Service
Recommend Dealer
No
Employees Worked With
Service department Ray, Jerry
Mar 07, 2022 -

Hawk Chrysler Dodge Jeep Ram responded

Anthony, Thanks for taking the time to reviews us. We’re sorry if we didn’t get a chance to look at your vehicle. We’d like to speak with you about what happened. Please contact our General Manager, Jim Kinney, at jimk@hawkcdj.com when you can.

Mar 07, 2022 -

Anthonycompean responded

When I was there for an hour. Asking to speak to the upper management. No body came to talk to me

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