Hawk Chrysler Dodge Jeep Ram

Fast, friendly service, attentive staff, clean waiting room with vending machines and large television screens. My car was quickly diagnosed and I received a fair quote for the service. My van’s battery w room with vending machines and large television screens. My car was quickly diagnosed and I received a fair quote for the service. My van’s battery was changed in no time. I even got an oil and filter change and a complimentary car wash all done in 30 minutes. I am a very happy patron. More

Awesome thanks great service and sales nice employees serving fast good at communicating will recommend serving fast good at communicating will recommend More

I worked with Jason Beltran at Hawk on my most recent purchase of a Jeep Wrangler, and it was the best car buying experience I've had. Everything was straight forward and easy to make decisions. When I purchase of a Jeep Wrangler, and it was the best car buying experience I've had. Everything was straight forward and easy to make decisions. When I came to pick the car up, everything was ready, exactly as we had discussed and I was in and out in under 30 minutes. I would definitely go back to him again! More

Just purchased a vehicle from Hawk for the first time; a 2022 Wrangler Rubicon. It was by far the best car buying experience I have ever had, and this is my 12th or 13th new car. I dealt with salesman Jas 2022 Wrangler Rubicon. It was by far the best car buying experience I have ever had, and this is my 12th or 13th new car. I dealt with salesman Jason Beltran, and it was such a pleasant experience. I got a great price, and there was zero B.S., the purchase process was so quick and easy! I would recommend that ayone looking to purchase a Jeep goes to Hawk CDJR. I bypassed 5 other Jeep dealerships that were closer to me, and came from Yorkville IL for the purchase. AWESOME EXPERIENCE! More

Jason Beltran was very helpful and responsive to all our questions. Great service and very easy purchasing process. questions. Great service and very easy purchasing process. More

Best service I have ever received. Process was simple and effective. Left with the truck of my dreams 🔥 Process was simple and effective. Left with the truck of my dreams 🔥 More

Jason L. Was very helpful and this is the second car I buy from him. Was very helpful and this is the second car I buy from him. More

I love Jason costumer service he was great and explained everything for start to finish everything for start to finish More

I didn’t even want to give this place 1 star. There service here is the worst. I recently bought a grand Wagoneer 2022. That I was have a battery problem with. My truck has been here for 2 days. There service here is the worst. I recently bought a grand Wagoneer 2022. That I was have a battery problem with. My truck has been here for 2 days. They have not even looked at it yet. They told me to go to enterprise to pick up a rental. And enterprise did not have a car for me. Asked to speak with upper management. They didn’t come to talk with me. Ended up have my trucked picked up and taking it to another dealership. Do not bring your car here for service! More

I ended up special ordering a Ram through Hawk CDJR. Everything was going well until it was time to take delivery of the truck. I was eligible for a $1k rebate that my salesman said he was able to appl Everything was going well until it was time to take delivery of the truck. I was eligible for a $1k rebate that my salesman said he was able to apply to the final sale. After waiting around for about 2 hours, I finally sat down with the finance specialist. He added an additional $1k to the agreed/signed sales order from the time the truck was ordered. When I questioned it, he promised that wasn’t the case and threw a bunch of numbers and paperwork at me. I took him for his word, which I guess was my fault. When I got home and had the time to take a closer look at the paperwork, he did include the $1k rebate, but only after adding $1k to the original agreed upon price! So not only did I lose out on the $1k rebate, the paperwork was done in a way that the dealer would pocket the rebate themselves! I escalated the issue to both the General Manager and VP, with no response! And the icing on the cake…my salesman filled out the customer survey for me and even forged my signature!! How is this ethical or even legal?! I thought I found a good dealer to give my business to, but I was wrong. This was my worst new car buying experience by far. Buyer beware!! **See final response below** More