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Hawk Chrysler Dodge Jeep Ram

Forest Park, IL

Overview
Employees
Reviews
Vehicles
4.8
802 Reviews
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7911 Roosevelt Rd

Forest Park, IL

60130

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Showing 802 reviews

November 17, 2024

Marcos was a true gentleman and was able to answer all of our questions. We wound up feeling good about the purchase experience. More

by Tony.williams.1303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Villalobos
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Nov 18, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for your feedback, Tony! We're so happy to hear that Marcos provided you with a great experience and answered all your questions. We strive to make every purchase smooth and enjoyable. Looking forward to serving you again!

November 15, 2024

They're very professional. Took their time answering any questions I had. Service was fast. More

by Ismaelvelazquez504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Esparaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Mccall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Ismael! We’re so happy to hear you had a great experience with our team. Providing professional and prompt service is our top priority, and we appreciate your feedback. Looking forward to assisting you again!

November 12, 2024

Marcos such a good helper , he gave us good deals , 10 of 10 good person More

by Jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos
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Nov 13, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback, Jennifer! We're thrilled to hear that Marcos provided you with great deals and excellent service. We appreciate your support and look forward to helping you again soon!

November 12, 2024

1. Attentive 2. Empathetic 3. Professional 4. Responsive 5. Courteous 6. Patient 7. Proactive 8. Knowledgeable 9. Friendly 10. Respect More

by carrtrenton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary, the finance manager was very professional
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Nov 13, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that our team made such a positive impression. Your kind words inspire us to keep delivering exceptional service. Looking forward to serving you again soon!

November 09, 2024

I had a great overall experience at Hawk dealership. Franisco R & Steve K helped me through the process from start to finish. I would definitely recommend this place to a friend or family member. More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback, Nate! We're thrilled to hear that Franisco and Steve provided such great support during your visit. Your recommendation means a lot to us, and we look forward to welcoming you and your friends or family back to our dealership anytime!

November 06, 2024

Thank you to Hawk for helping me get into my brand new Ram 1500. The car is beautiful and more than what I expected. A special thanks to Francisco for helping me through the whole process and helping me i More

by Molina.marcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Molina, we’re thrilled to hear about your experience with Hawk and Francisco! It’s fantastic that you found the perfect Ram 1500. Enjoy your new ride and thank you for sharing your journey with us!

November 04, 2024

Hawk dealership is a great place if you're looking to purchase an vehicle. I was able to trade in my 2014 jeep and purchased an 2024 compass. The salesman Manny was very helpful and patient with me More

by brown0217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Celis
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Nov 06, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you! We’re thrilled to hear you had such a positive experience at Hawk dealership. Manny truly embodies our commitment to customer service. Enjoy your new 2024 Jeep Compass!

October 31, 2024

Hawk takes the time to explain the issue and let you know up front the costs will be. I also like that they can get you a car rental if your car will be kept for more than a day More

by Davidlanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you, David! We're thrilled to hear that you appreciated our transparency and rental service. Our goal is to make your experience as smooth as possible. Your feedback motivates us to keep providing excellent service!

October 28, 2024

General manager never got back to me once I addressed a concern with him. I emailed him twice and called him once with no response. More

by jackfio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Kinney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of response you’ve experienced. This is not the level of service we strive to provide. To resolve this matter promptly, please contact Jim Kinney, our General Manager, at jimk@hawkcdj.com for further assistance. We appreciate your patience and look forward to addressing your concerns right away.

Oct 29, 2024 -

jackfio responded

Why should I call Mr Kinney? I have emailed him twice and called once and never got a response then. Why should I try again. Let him call me. He has my cell number.

Oct 29, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hello JackFio. We have not serviced or sold a jackfio. Maybe if you used your real name we could respond properly. thank you in advance

Oct 29, 2024 -

jackfio responded

I purchased a 2023 Fiat 500x sport at the end of September.

Nov 02, 2024 -

jackfio responded

Issue has been addressed & closed. Had a good conversation with the General Manager (Mr. Kinney) and feel good about resolution.

October 27, 2024

Great salesman made the process super easy. Explained everything thoroughly and made sure we left happy. More

by Daniel.carrasco95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Infelise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback, Daniel! We're happy to hear that our salesman made your experience smooth and enjoyable. Your happiness is our priority, and we appreciate you taking the time to share your thoughts!

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