Hawk Chrysler Dodge Jeep Ram

Jazmin was fantastic. I was a walk-in and she had my car finished in no time. Great service. I was a walk-in and she had my car finished in no time. Great service. More

The folks at Hawk were super helpful for my oil change and warranty work. They got me into a rental seamlessly and washed my truck before getting it back to me. I would recommend them to anyone needing se and warranty work. They got me into a rental seamlessly and washed my truck before getting it back to me. I would recommend them to anyone needing service! More

Service dept was very thorough. Clearly explained repairs needed. My car was ready when promised. Clearly explained repairs needed. My car was ready when promised. More

Thank you Hawk and thank you Horacio for getting me in to the right car that suited my needs the right car that suited my needs More

I spoke to Denis because of an incident I experience during a service. Denis’ customer service dropped almost immediately and the whole conversation was hostile. He is very insensitive towards customer during a service. Denis’ customer service dropped almost immediately and the whole conversation was hostile. He is very insensitive towards customer needs and is not solution oriented. I’ve had two conversations and both have left me anxious and upset. He will speak over you and downplay the situation. I don’t want to get into the details here. More

They work to satisfy the customer and are kind during the process of choosing a new car process of choosing a new car More

After my first brand new Jeep broke down the 1st time I drove it to work, they went above & beyond to make things right. They dropped off a loaner car the next morning. They replaced that Jeep with a brand drove it to work, they went above & beyond to make things right. They dropped off a loaner car the next morning. They replaced that Jeep with a brand new one that was even better. I was so happy I made them cookies. More

customer service was terrible. wouldn't give me a 2nd key fob. advertised navigation but didn't have a chip for me. called thek out on their bull and they proceeded to ignore me un wouldn't give me a 2nd key fob. advertised navigation but didn't have a chip for me. called thek out on their bull and they proceeded to ignore me until I got a high end manager to help. he still made excuses for the salesman and his actions. csr had misaligned hood when I bought it. advertised no accidents but sure looks like an accident from photos taken before auction. horrible experience. More

It was easy to schedule my service and they were great about keeping me posted as they worked on my Jeep. Service was done quickly and it was an easy checkout process as well about keeping me posted as they worked on my Jeep. Service was done quickly and it was an easy checkout process as well More

Absolutely terrible service. My vehicle has had an airbag recall for nearly a year, and I’ve been calling every month waiting for the part. When it finally arrived, they schedule My vehicle has had an airbag recall for nearly a year, and I’ve been calling every month waiting for the part. When it finally arrived, they scheduled my recall appointment and my wife took the entire day off work to bring the car in. We arrived only to be told they had given my ordered part away to someone else. Completely unacceptable, especially for a safety recall. Terrible communication and zero respect for our time. I would not recommend Hawk Jeep Chrysler for service or purchasing a vehicle. More