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Harry's on the Hill

Asheville, NC

4.0
33 Reviews

819 Patton Ave

Asheville, NC

28806

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33 Reviews of Harry's on the Hill

July 29, 2021

Had an appointment at 9:30 am for an oil change. Sitting at the dealership...I asked about my truck at 1:00 pm. It is now 1:25 pm. I was told that my truck was not worked on this morning at all...still w More

by Robert
Customer Service
Recommend Dealer
No
Employees Worked With
Kenny?
Jul 30, 2021 -

Harry's on the Hill responded

Robert sorry to hear about your recent visit in service. Our service manager Donald would love to speak with you about your visit. Please reach out to him at 828-252-3821 so we can make this right. Thank You

May 11, 2021

I came in on a Saturday for an oil change and tire rotation. My appointment was for 9:00 A/M, they got me back at 9:11. My truck was ready at 10:53. I didn't mind the wait when an outstanding servi More

by Woochie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Reynolds
January 27, 2021

I contacted the dealer about buying a slightly used 2020 Yukon that was advertised with 8567 miles on it with 22" factory wheels. It wasn't until the 3rd call during negotiations that they told me the Yuko More

by BigMike62
Recommend Dealer
No
Employees Worked With
Matt Hyder
Feb 15, 2021 -

Harry's on the Hill responded

Mike, we are sorry to hear that you had this negative experience with our team . This is is not the level of customer service we strive to provide, and we will be looking into this situation. We thank you for your feedback.

October 06, 2020

Harry’s has Great people to work with. They go out of their way to be accommodating. I recommend them highly, especially Chad and Anna. More

by June
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
July 09, 2020

Vacation Breakdown! We purchased a Buick from our hometown in Tennessee and went on our first vacation, but unfortunately broke down (bad fuel pump). When we contacted O More

by marthamerz12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Lambert
July 07, 2020

Jaclyn is a great representative of Harry’s. She was professional, courteous, & helped make my overall buying experience as good as possible. I recommend Harry’s to anyone looking for a vehicle. More

by baggs4unc
Recommend Dealer
Yes
Employees Worked With
Jaclyn
November 07, 2018

Antennae Problem In August I brought my 2017 Buick Cascada in for a radio reception problem.It wad diagnosed and was told that the antennae was bad.They had to order a More

by Waldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank (The Service Manager)
April 13, 2018

Very disappointed anytime I have ever needed work done to the body of any vehicle I've owned, I have used Harry's. Never Again. I dropped my truck off for almost an ent More

by Buddym13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John and Nick
Apr 17, 2018 -

Harry's on the Hill responded

Sorry you did not have a good experience with our Collision Repair Center. We have shared your review with Management to improve our business. Please feel free to contact us at 828-252-3821. Harry's on the Hill Team

March 22, 2018

They didn't have to go the extra mile. But they did. I did not buy my 10 yr old Acadia from Harry's. I had tried two other repairman before going to Harry's. They went above and beyond to g More

by Relieved in Asheville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cass and Frank
February 19, 2018

Very professional and hard working This dealership is very professional. Trevor was extremely helpful. He stayed in touch with me for over two months about the vehicle I inquired about. More

by Daniel Lea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Dupotnt