Harry's on the Hill
Asheville, NC
Filter Reviews by Keyword
By Type
33 Reviews of Harry's on the Hill
I went in for a scheduled emissions inspection. Took about 4 hours. A month later my employer requested confirmation of the emissions inspection. There was no record. I returned to the dealership Took about 4 hours. A month later my employer requested confirmation of the emissions inspection. There was no record. I returned to the dealership to inquire about the services rendered. I was informed that the services had not been performed. More
I love my recently purchased used 2020 GMC Canyon and the top notch service I receive at Harry's on the Hill. The staff is amazing, I am well pleased overall with my experiences and family attitude. top notch service I receive at Harry's on the Hill. The staff is amazing, I am well pleased overall with my experiences and family attitude. More
My wife and I have been in search of a new Yukon XL. The dealership reached out to us based on a GM finance application we filled out online. Again, the dealership reached out to us. Not we reached out The dealership reached out to us based on a GM finance application we filled out online. Again, the dealership reached out to us. Not we reached out to them. They presented us a 2023 Yukon XL, we pulled our GM Employee discount code, ran numbers and ran a hard credit pull with our Credit Union. We confirmed to the sales person we wanted the car. And they later informed us that they had someone in person “running numbers”. To which they ended up selling it to the other customer. I feel suckered, cheated and played. They played both sides of the tables, and which I feel is extremely poor business practice. More
Michael in service was the best. We had been in carmageddon since January 2022 with mistakes from a Cadillac dealer in another state. He managed to fix and solve our problem and our We had been in carmageddon since January 2022 with mistakes from a Cadillac dealer in another state. He managed to fix and solve our problem and our car is finally problem free. Thanks again to Michael for his professional and caring service!! More
Always professional and friendly. Service center has knowledgeable and caring staff. Very happy each time I visit whether it’s for routine service or buying a car. Service center has knowledgeable and caring staff. Very happy each time I visit whether it’s for routine service or buying a car. More
What can I say but wow - in this time where we are just over the top happy when we get so-so service since most is bad, I was blessed to have been helped by TJ and his team in the body shop. Good service, over the top happy when we get so-so service since most is bad, I was blessed to have been helped by TJ and his team in the body shop. Good service, no - Great service yes indeed!!! I had substantial damage to my 15 GMC 2500 Sierra SLT when someone pulled out in front of me in late March. From day 1 TJ and his team embraced my interest in the repairs and kept me up to speed during the entire process. Cutting any corners is not their bio, they did everything by the book and it shows. That being said, the finished product was unbelievable as my truck looks like it did brand new and runs even better. TJ and his team turned an unsettling time into a great experience (under the circumstances). I am so thankful for them. David Dobberstein Pisgah Forest, NC More
Had a difficult problem with front end noise. New differential. Problem still there. I am driving to see if it resolves before contacting service again. I know grinding noises can be difficult to dia differential. Problem still there. I am driving to see if it resolves before contacting service again. I know grinding noises can be difficult to diagnose. More