Hare Chevrolet
Noblesville, IN
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Customer service - Superstars Theo Elston, salesperson, and all of the staff at Hare Chevrolet provided excellent customer service during our recent purchase. My 24-year old dau Theo Elston, salesperson, and all of the staff at Hare Chevrolet provided excellent customer service during our recent purchase. My 24-year old daughter purchased her first car this week and we couldn't have asked for a better experience. From the application process and prompt responses to our concerns Theo's service was excellent. We purchased the exact car she wanted. Theo went above and beyond to ensure that she understood the car buying process and alleviated any concerns she had about financing. He took the time to help her get comfortable with her new car. We left the dealership with her On-Star enrollment complete and a solid overview of all the car's features. When we had questions about the quality of the car itself, Theo asked the Used Car Sales Manager to speak with us. He thoroughly explained the complete review each used car undergoes to the point that we were completely confident that we were making an excellent purchase. We were given a tour of the facility, including the Service Department by Ally. She also explained all of the service packages and available accessories for the car. We felt like we were given the VIP treatment. Purchasing a car can be an overwhelming experience. I can't think of a car buying experience that was better. More
Awesome Wayne was helpful and provided the guidance I needed in finding a car after mine was totaled in an accident. Great experience would not hesitate to r Wayne was helpful and provided the guidance I needed in finding a car after mine was totaled in an accident. Great experience would not hesitate to recommend Hare and Wayne to anyone looking for a car. Karen Nuckols More
Huge help Bobby helped me out of a lease and into a new car. He worked hard to help me and made me very comfortable. I was in a very difficult position and th Bobby helped me out of a lease and into a new car. He worked hard to help me and made me very comfortable. I was in a very difficult position and they would not let Mr leave until we had satisfaction. Totally amazing and extremely friendly. More
Pleasant & easy transaction I purchased a new car and traded my old one. This was a pleasant and easy transaction. I would recommend Hare Chevrolet to family and friends. I purchased a new car and traded my old one. This was a pleasant and easy transaction. I would recommend Hare Chevrolet to family and friends. More
Todd Kirkpatrick I have been to many different dealerships over the past 20 years. I will always come back to Hare Chevrolet because of the job that Todd Kirkpatrick I have been to many different dealerships over the past 20 years. I will always come back to Hare Chevrolet because of the job that Todd Kirkpatrick does. He is very fair and honest, and works extremely hard to earn our business. I would recommend using Todd Kirkpatrick if you visit Hare Chevrolet! More
Service department experience I wanted to take advantage of the complimentary car was which included inside and outside.cleaning, topping off fluids, and checking tire pressures. I I wanted to take advantage of the complimentary car was which included inside and outside.cleaning, topping off fluids, and checking tire pressures. I was very specific about the psi amount for my tires due to it being winter time. To make a long story short, the car was not vaccum on the inside, fluids were not topped off, one of my brand new tires was over inflated which I called to let the shop know the vehicle was driving differently less then 5 minutes after leaving the shop. I was told that is a normal reaction after putting air in the tires (as if I didn't know better). It caused me to have a blow out about 30 minutes after leaving the shop. I called to speak with management who didn't return my call for over a week later. Instead of trying to work with me or meet me half way in replacing my tire, he was more concerned with defending the workers in the service dept. On top of that he tried to sale me a new tire as a replacement for $170 and told me that is at a discount price. After speaking to management a couple of other times about the incident, I realized he was stuck on trying to sale me this tire and was not letting up off it. I just count it as a lost. I continue to get emails about other offers/ deals from the service dept but I refuse to let them do anything else to my vehicle even if it is free. I am so disappointed and would not recommend anyone to take third car to their service dept. More
Too Easy! Despite my passion for a good old-fashioned sales haggle, getting in a new vehicle has always been a bit of a headache for me. My previous experiences Despite my passion for a good old-fashioned sales haggle, getting in a new vehicle has always been a bit of a headache for me. My previous experiences in car-buying were always a long, drawn out process that were lack-luster by the time I drove off the lot. That being said, my experience at Hare was the exact opposite of previous dealerships. Kelsie was extremely helpful with my truck purchase. She made the sale quick, pleasant, and seamless. Every step of the process was timely and she left no stone unturned when it came to getting me the best deal. Buying my truck felt like more of a customer experience than it did a sale. I can't speak on behalf of the other salespeople, but I would highly recommend Kelsie to anyone searching for a new or used car. 5 stars; only because 6 isn't an option! More
Amazing experience! Kelsie got me in and out in a timely fashion and I couldn't have been more pleased with the car she put me in! I didn't feel pressured or anything! Kelsie got me in and out in a timely fashion and I couldn't have been more pleased with the car she put me in! I didn't feel pressured or anything! More
Great service. In and out with a new car in no time. I had Kelsie as a salesperson. She was awesome to deal with. Helped me get into the truck I've been wanting for years. Wouldn't recommend anyone else. I had Kelsie as a salesperson. She was awesome to deal with. Helped me get into the truck I've been wanting for years. Wouldn't recommend anyone else. More
Needed a car asap Kelsie was very easy to work with and helped get everything lined up before I came in. I needed a car asap after my engine had blown up in my old one Kelsie was very easy to work with and helped get everything lined up before I came in. I needed a car asap after my engine had blown up in my old one and she helped find a car that worked at a great price. More