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Hardy Family Ford

Dallas, GA

4.7
387 Reviews

1255 Charles Hardy Pkwy

Dallas, GA

30157

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387 Reviews of Hardy Family Ford

June 04, 2014

2014 Ford F-250 (RED) I had a great experience with Hardy Family Ford buying my new 2014 Ford F-250 4X4 Crew Cab. Everything went quickly and they did exactly what they we More

by maddy06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2014 -

Hardy Family Ford responded

Maddy, I am happy to hear your time spent with our sales associate was a pleasing experience. We pride ourselves on a high level of our service excellence, and congratulations on your new F-250! If you have any questions or concerns regarding your new vehicle please come back to visit us. We look forward to seeing you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Best, Ken Eckman | General Manager.

May 25, 2014

Very smooth experience Everything during my visit went very smoothly. I stopped by when I had a little time during work Friday to see the Escapes and happened to see the exa More

by gottahaveitmustang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Miller
May 27, 2014 -

Hardy Family Ford responded

Thank you for the fantastic review, and for the kind words. I am elated to read Vernon helped get you the Mustang you wanted, and was an example of our upfront, and honest, customer service. You are our number one priority, and we work hard to ensure you are happy and satisfied when you leave our dealership. I'm happy we did that for you, and that we have earned your future business. I hope we will have the opportunity to see you again soon. Kind regards, Ken Eckman ke@hardyfamilyford.com

April 30, 2014

Good Honest People Hardy Family is family , Ken Eckman and Tom Busker has been a pleasure, good honest people . The lasting impression Dusty Shelton made will last , we More

by johnman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Shelton, Ken Eckman, Tom Busker
May 01, 2014 -

Hardy Family Ford responded

Thank you for taking the time to leave us with this review and for the kind words. On behalf of Tom and Dusty, I would like to say, with great pride, it is our pleasure to offer our customers high quality customer service. We believe in honesty and acting with integrity in all our dealings, and I'm thrilled you had a good experience with us. I hope we will get the opportunity to see you again soon. Kind regards, Ken Eckman ke@hardyfamilyford.com

April 28, 2014

Good work As usual, our buying experience went very smooth at Hardy Family Ford. Eric Farmer was flexible in providing the information (several times) we needed More

by edcmoulton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Farmer
Apr 29, 2014 -

Hardy Family Ford responded

I want to thank you for taking the time to write this review, and for you patronage. We appreciate your business, and we want you to know it is our pleasure to continually offer you our services. I'm thrilled Eric has done a great job in taking care of you and getting you an affordable price for each of your vehicles. Enjoy your newest addition, and we look forward to seeing you in the future. Kind regards, Ken Eckman ke@hardyfamilyford.com

April 28, 2014

GREAT EXPERIENCE When i started out again on this new car buying experience. I researched online first. I know what truck I was intending on buying and with my situati More

by wang611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tramonte
Apr 29, 2014 -

Hardy Family Ford responded

Thank you for taking the time to write this review and share you experience with us! I'm glad Jason was able to help you get the truck you wanted at the price you wanted, and that Griffen got you your floormats. We work hard to ensure you receive the best in customers service, and it's good to see members of our team recognized for all they do. Enjoy your new truck, and I hope we will get the opportunity to offer you our great customer service again. Kind regards, Ken Eckman ke@hardyfamilyford.com

April 26, 2014

Great experience with Bill First let me say working with Bill was one of my best car buying experiences( i've bought a lot of cars). Bill wasn't too pushy. I even told him i was More

by timC2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Mays
Apr 28, 2014 -

Hardy Family Ford responded

On behalf of Bill, I would like to thank you for taking the time to write this review, and the kind words. It means a lot to read the words of a satisfied customer, and it makes me very happy Bill took such good care of you. Customers are our number one priority, and we'll do our best to ensure they feel right at home. Enjoy your new F-150, and I hope when you're in the market for a new car, you'll come and see us again. Kind regards, Ken Eckman ke@hardyfamilyford.com

April 17, 2014

Bought a new car My husband and I bought a new ford escape from Frank. He was always professional and helped me get a great deal. I highly recommend buying from Frank. More

by Micheleoffutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Velazquez
Apr 18, 2014 -

Hardy Family Ford responded

Michele, I would like to thank you for taking the time to write this review. Our sales team is dedicated to providing great customer service, and it’s awesome when our sales team is recognized for all their hard work. I’m glad Frank was able to take such great care of you, and I know he will be very happy for the recommendation. Enjoy your new Escape, and I hope we get the chance to you again. Kind regards, Ken Eckman ke@hardyfamilyford.com

April 14, 2014

Dealership review Purchasing my Ford Explorer was a very good experience--in fact, the best I have ever had in purchasing a vehicle. Mr. Velazquez was extremely knowle More

by robbieann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Velazquez
Apr 15, 2014 -

Hardy Family Ford responded

Frank and I want to thank you for your kind recommendation. It makes me extremely happy to hear you had your best car buying experience at Hardy Family Ford. It shows me that we’re achieving our number one goal which is 100% customer satisfaction. It is important to us that we are focused on keeping you in the loop, and all of your questions are answered. Enjoy your Ford Explorer, and I hope that you will visit us again sometime soon. Kind regards, Ken Eckman ke@hardyfamilyford.com

April 14, 2014

LOVE Hardy Family Ford! My experience with Hardy Family Ford was outstanding! We originally stopped in just to test drive a Fusion, as we'd decided that would probably be th More

by paigetilley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Farmer
Apr 15, 2014 -

Hardy Family Ford responded

Thank you for such an awesome review and recommendation. Eric, Josh, and I are thrilled your experience with us was a great one. One of our goals is to make sure that we get our customers the best financing options available to them, and will work hard to see that goal achieved. I couldn’t be happier that Eric and Josh fulfilled that goal for you. Enjoy your new Fusion Hybrid, and know we look forward to the opportunity to work with you again in the future. Kind regards, Ken Eckman ke@hardyfamilyford.com

April 08, 2014

Bad experience in car buying. 2014 fusion, four months with me. Brake problem took three visits to fix, both windshields cracked and warranty will only cover the back. Salesman MI More

by MOBKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dale Ritchey
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