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Harbor Hyundai

Long Beach, CA

4.9
4,925 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,925 Reviews of Harbor Hyundai

April 12, 2024

Mike Casalegno was super helpful in making my lease happen, and grounding my previous vehicle (also a Hyundai) so that it all went smoothly. He also knows the vehicles so well, better than anyone I've More

by markdp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gianni, Mike Casalegno
April 12, 2024

I recently purchased a certified used Elantra that only came with one fob. Leonard the sales manager went out of his was to make sure I got a second fob at no cost to me. 5 star service from him! More

by socalidude92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Fischer, Matthew Lopez
April 07, 2024

Mike is very helpful and he made sure we understand the features and made the process easy and efficient. More

by philklau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Casalegno
Apr 08, 2024 -

Harbor Hyundai responded

Thank you so much for your feedback! We're thrilled to hear that Mike was able to provide you with such helpful assistance. Making sure our customers understand the features and have a smooth experience is always our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

April 05, 2024

The reason that I have my car serviced here is that I trust that they do the work that I am paying for. The waiting area is pleasant and I like the coffee tea machine. I wish they had a shuttle however. More

by photocrea847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo, Enrique Chavarria
Apr 05, 2024 -

Harbor Hyundai responded

Thank you for your feedback! We're glad to hear that you trust our team to do the work you're paying for and that you find our waiting area pleasant, especially with the coffee and tea machine. We appreciate your suggestion regarding the shuttle service, and we'll certainly take that into consideration for future improvements. Our service advisors are committed to providing professional and friendly assistance, and we're pleased to hear that you've had positive interactions with them. If there's anything else we can do to enhance your experience, please let us know. We look forward to continuing to serve you.

April 04, 2024

The team was available by phone to answer questions over multiple calls on the day of sale. Shared vehicles of interest and coordinated a time window to come in later in the day. Vehicles were already out f More

by Raj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Leal, Demetric Wright
Apr 05, 2024 -

Harbor Hyundai responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team was readily available to answer your questions and provide assistance throughout the entire sales process. It's fantastic to know that you found our sales experience to be speedy, efficient, and transparent, with all aspects of the purchase smoothly coordinated. We're thrilled that we could make your car purchase one of the fastest you've had, and we hope that you're enjoying your new vehicle. If you ever need further assistance or have any questions, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future.

April 02, 2024

Rodrigo took great care of my car. Answered all my questions. Was very pleasant and thoughtful. Will not hesitate to return. Thank you! More

by michalaejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Apr 02, 2024 -

Harbor Hyundai responded

Thank you for sharing your positive experience with us! We're delighted to hear that Rodrigo provided excellent care for your car, answered all your questions, and left a pleasant impression. We're grateful for your trust in us and look forward to welcoming you back for any future needs. Thank you for choosing us!

April 01, 2024

I love coming here. I have an Ioniq 6 and it's my first car. I have had great explanations about maintenance and care. The staff are very communicative and kind. They ad More

by Eldrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo, Kevin Marroquin, Enrique Chavarria
Apr 02, 2024 -

Harbor Hyundai responded

We're delighted to hear that you love coming to our dealership! It's wonderful that you've received great explanations about maintenance and care for your Ioniq 6, especially as your first car. We're glad our staff are communicative, kind, and able to address all your questions, making you feel well taken care of. Thank you for your kind words, and we look forward to continuing to provide excellent service to you!

April 01, 2024

Enrique and Rodrigo took great care of my car and myself while at the dealer for service. Will not hesitate to return. Thank you! More

by marumoto.glenn
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo, Enrique Chavarria
Apr 02, 2024 -

Harbor Hyundai responded

We're thrilled to hear that Enrique and Rodrigo provided you with excellent care during your visit for service. Your satisfaction is our priority, and we're grateful for the opportunity to serve you. We look forward to welcoming you back for future service needs. Thank you for choosing us!

April 01, 2024

I had a great experience at Harbor Hyundai. Juan and Jesse were extremely helpful in ensuring a smooth experience leasing my new Ioniq 5. They went above and beyond to honor the negotiated deal More

by Sarmad Chaudhry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Alba, Juan Davila
Apr 02, 2024 -

Harbor Hyundai responded

We're thrilled to hear that you had a great experience at Harbor Hyundai! Juan and Jesse's dedication to ensuring a smooth leasing experience for your new Ioniq 5 is fantastic. We're delighted that they went above and beyond to honor the negotiated deal price. Thank you for choosing us, and we appreciate your feedback!

April 01, 2024

Do not under any circumstances consider buying a car from this dealership. I bought a certified preowned Santa Fe from this dealership. The sale required virtually no effort on the part of the dealership--I More

by AV8675309
Recommend Dealer
No
Employees Worked With
Prince Hayes, Dean Dixon, Miguel Vineyard
Apr 02, 2024 -

Harbor Hyundai responded

I'm sorry to hear about your experience. Your feedback is important to us, and we want to address your concerns promptly. Dean Dixon, our sales manager, will be reaching out to you shortly to discuss the issue with the USB port and work towards a resolution. We apologize for any inconvenience this has caused and appreciate your patience. Thank you for bringing this matter to our attention.

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