
Harbor Hyundai
Long Beach, CA
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4,948 Reviews of Harbor Hyundai
"The elephant in the room" for new car buyers has always been the problematic stereotype of a guy in a cheap suit trying to get every penny possible out of Mr. & Mrs. Car buyer including the sell has always been the problematic stereotype of a guy in a cheap suit trying to get every penny possible out of Mr. & Mrs. Car buyer including the selling of such "extras" as a protective undercoating (which doesn't make any sense in a climate such as SoCal's) and a "this week's special protective interior upholstery treatment," which I was told from someone in the business, is a total waste of money... With these and other preconceptions, I was d-e-l-i-g-h-t-e-d to have been proven so wrong about the new car buying experience as I had experienced this past Thursday at Harbor Hyundai in Long Beach! After scouring Yelp.com attempting to find a truly honest, non-pressure Hyundai car dealer, Harbor Hyundai came to me highly-rated from other customers... And they were right! In fact I drove all the way up from San Diego to purchase my Elantra, which was a great decision on my part. I spoke to Mr. Doug Van Dyck the day before I purchased my car, and I told him that it was important to me to "firm-up" a price on the phone for the new Elantra and my trade-in. With the utmost professionalism, Doug quoted me a price, and that's exactly what I paid (and received in the case of the trade-in) when I walked in the door the following day! NO HAGGING! This made me very, very, happy! :) Doug was the perfect catalyst to an exceptional new-car buying experience! There was no pressure at all from Doug, he just made my experience as smooth as possible. This was crucial as I had worked at my job the entire previous night, and had not been "to bed." Anyway, I was extremely impressed with Doug's integrity, his profressionalism, and Harbor Hyundai. Also, I really love my Elantra with its bluetooth and 40 MPG. I highly-recommend this dealership. More
I just purchased a new Genesis at Harbor Hyundai and my experience has been excellent. Frank Leon Jr. was extremely helpful and knowledgeable. There were no pressure tactics. He assisted me during my test experience has been excellent. Frank Leon Jr. was extremely helpful and knowledgeable. There were no pressure tactics. He assisted me during my test drive and was able to answer all of my questions. After the purchase, he spent a considerable amount of time pointing out the many features of the car allowing me to drive off the lot ahead of the curve. I got a great price and a great car and couldn’t be happier. I wouldn’t hesitate to recommend Frank and Harbor Hyundai to anyone wanting to buy a new car. More
When we purchased our 2012 Sonata we came into the showroom several times. Everyone at the dealership was always very polite an helpful. We really felt they cared. I dealt with Doug Van Dyck on the showroom several times. Everyone at the dealership was always very polite an helpful. We really felt they cared. I dealt with Doug Van Dyck on the phone, he was very helpful. The weekend we were coming in he would not be there and he had Joshua Garcia help us. Josh was very professional and helpful. He was very knowledgable and gave us very personal attention. He explained how everything on the car worked and made the purchase fun and pleasant. I recommend both Josh and Doug to the fullest. Doug went out of his way after the purchase was made to make sure we we completely satisfied. Our 1st Hyundai the Veracruz was purchased at Cerritos dealership and our experience was a terrible one, I would never recommend them nor use them again. I highly recommend this dealership and especially Josh and Doug. I plan to only make my future purchases and services through Harbor Hyundai. More
We had a piece of the center consul brake on our Veracruz and Scott Jones in the service department answered my call. Scott gave us efficient service and personal care. He had us bring in the car so he cou and Scott Jones in the service department answered my call. Scott gave us efficient service and personal care. He had us bring in the car so he could properly order the part. Once it arrived he had it put in swiftly and once again it was like a new car. We were very impress with the care and service we received. I Highly recommend this dealership and Scott, they are the best that I have used. More
The salesman I worked with was friendly and professional. He accommodated my various requests and provided me with all the information I needed in order to make a decision. I felt like he was up-front in his He accommodated my various requests and provided me with all the information I needed in order to make a decision. I felt like he was up-front in his dealings with me. I am confident that my purchase was a good, solid deal. More
Initial contact was by phone and internet. Mike is a personable and easy to work with guy. He met my price and requests for the car I purchased. I would use him again as a Harbor Hyundai contact. personable and easy to work with guy. He met my price and requests for the car I purchased. I would use him again as a Harbor Hyundai contact. More
Mike C. from Harbor Hyundai was very helpful in finding us a 2012 Hyundai Santa Fe (Limited) in silver AND without the navigation. It was quite tough finding what we wanted, but Mike found it! We drove fro us a 2012 Hyundai Santa Fe (Limited) in silver AND without the navigation. It was quite tough finding what we wanted, but Mike found it! We drove from San Diego to make the purchase and it was well worth the drive. The sale process was very comfortable and no pressure whatsoever. Rick was very professional and helpful when we filled out the paperwork and explained everything, warranty extras etc.. Everyone we talked to was very friendly and knowledgeable, the price was great (lower than any other place we visited), the place is very clean, and Mike made sure he answered all of our questions before we took our new car home. We will definitely make the drive again to purchase our next Hyundai at Harbor Hyundi. We also recommend friends, family, and anyone looking for a Hyundai to go see Mike at Harbor Hyundai. Thanks! More
The experience was exceptional and the customer service was outstanding. They worked together like a football team except they were all quarter backs. Which is stellar in my book. The finance manager exp was outstanding. They worked together like a football team except they were all quarter backs. Which is stellar in my book. The finance manager explained gap insurance and it made my purchase experience even more wonderful. My family loved my vehicle and I am happy as a clam. The first night i brought it home, I couldn't sleep. I guess I was so amazed how quickly and professional they worked to make the deal happen and work in my favor of course. HAHA. Friends, family and highway star gazers are all checking out the Hyundai Genesis Coup! It is a beauty. Harbor Hyundai is the best and I will recommend them to everyone! More
If you are looking for a “no pressure” sales man – well more of a “car buying buddy” – ASK FOR FRANK! I had the pleasure of working with Frank @ Harbor Hyundai on Cherry on Thanksgiving Eve and my experien more of a “car buying buddy” – ASK FOR FRANK! I had the pleasure of working with Frank @ Harbor Hyundai on Cherry on Thanksgiving Eve and my experience was AMAZING! The experience was nothing like my previous auto purchases, I didn’t feel pressured to “buy into” something that was out of my budget, he understood my MAX and what I wanted... and after only a few hours, paperwork was signed, traded in my SUV and drove away in a New Beautiful Hyundai Tucson! FRANK THANK YOU FOR SUCH A PLEASANT CAR BUYING EXPERIENCE! More
Leonard was very patitent with us in answering our question and concerns. He did not make us feel pressured and wanted to ensure that we were happy with our car and the process. He also was informat question and concerns. He did not make us feel pressured and wanted to ensure that we were happy with our car and the process. He also was informative with the options available for our Hyundai Santa Fe. More