Harbor Hyundai

Unfailingly great I called this morning, Aug. 21 to get an appointment for service later today. I did not have a long wait before someone answered and gave me an aftern I called this morning, Aug. 21 to get an appointment for service later today. I did not have a long wait before someone answered and gave me an afternoon appointment as I requested. I dropped my car off at approximately 11:00 and was told that they could probably have it ready by 2:00. And it was, just as promised. The estimate was fair and the final bill was only $1 higher. And when I got my car back, it had been washed. I couldn't ask for better service. More

Excellent experience! Leasing my new Hyundai was an absolute breeze. Friendly fast and thorough are what come to mind when I think about my experience at Harbor Hyundai. Leasing my new Hyundai was an absolute breeze. Friendly fast and thorough are what come to mind when I think about my experience at Harbor Hyundai. More

Feel like anyone else Do your research, like any other car. But even as a returning customer (hand in lease, get another) I felt like I was just anyone else walking in, Do your research, like any other car. But even as a returning customer (hand in lease, get another) I felt like I was just anyone else walking in, More

High expectations met I selected Harbor Hyundai because of the many positive reviews I have read; and I was happy to find that my high expectations were met. My initial con I selected Harbor Hyundai because of the many positive reviews I have read; and I was happy to find that my high expectations were met. My initial contact was Ruben, who was courteous and attentive. I was then transferred to Leonard, who took me on the test drive and completed the transaction. The price advertised on the internet was honored with no sales pressure from Leonard. He was patient with the many questions I had about financing and was very thorough in explaining all the car's features before I finally drove off the lot. It was the perfect car purchasing experience. More

My first Hyundai My Hyundai experience was wonderful! I left with a brand new car! The staff was kind, friendly, helpful, and extremely patient with myself and family. My Hyundai experience was wonderful! I left with a brand new car! The staff was kind, friendly, helpful, and extremely patient with myself and family. More

What awesome service! I bought a car here for myself 3 months ago. We returned for a car for my lady based on my previous experience. I was not disappointed. James was ve I bought a car here for myself 3 months ago. We returned for a car for my lady based on my previous experience. I was not disappointed. James was very patient and thorough in explaining all aspects and features of our new purchase. We were given a great deal, both for the new car and our trade-in. I will continue to speak highly of this dealership and to recommend them to everyone I know. More

Poor Service To start with - good luck getting anyone to answer to answer the phone at the service department. It rings forever, you get put in the queue on hold To start with - good luck getting anyone to answer to answer the phone at the service department. It rings forever, you get put in the queue on hold then they hang up on you. After five or six attempts like this someone may deign to answer - then again maybe not! When you do get through to someone to ask why your car in for service is not ready two hours after being promised (a three hour service period), you are told they do not have the part since Hyundai will not allow them to stock parts they use rarely. So now after wasting five hours of your time, you have to come back another day and spend another two hours plus for them to install a part (assuming they get the part in a reasonable amount of time). This doesn't feel like service - it feels like a giant inconvenience for you and that the dealer is doing you a favor just to even look at your car. If I had another choice I would take it - one guarantee, I will not buy my next car from Harbor Hyundai!! More

Very good experience Jake was very helpful and the staff is always friendly to us. We had a coupon from another dealership we were going to use to save some $$. Jake gav Jake was very helpful and the staff is always friendly to us. We had a coupon from another dealership we were going to use to save some $$. Jake gave us an even better deal. My car was washed and clean when I went to pick it up. Recommend Harbor Hundai always. More

Excellent customer service! We purchased a car from salesman James Kraft yesterday. He took the time to thoroughly explain all the car's features so we knew how to use all the be We purchased a car from salesman James Kraft yesterday. He took the time to thoroughly explain all the car's features so we knew how to use all the bells and whistles before we left. This is the sixth new car I have purchased and have never had such a great experience at a dealership. Absolutely no pressure from the staff and so much assistance to get the car we wanted. I can honestly say it was a great experience. James rocks! More

excellent service in a relaxed atmosphere Ken Bundy is not only a good friend but went out of his way to make my purchase an excellent experience. Also Bill Saul was instrumental in making thi Ken Bundy is not only a good friend but went out of his way to make my purchase an excellent experience. Also Bill Saul was instrumental in making this happen, thanks again all!. More