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Harbor Chevrolet

Long Beach, CA

4.7
2,142 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,142 Reviews of Harbor Chevrolet

February 28, 2023

Costomer service really bad 2 day for oil change End not to be completed. Not caming back More

by Raulsaavedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martha
Feb 28, 2023 -

Harbor Chevrolet responded

Providing exceptional service is one of our core values, so we are disappointed to hear that your experience with us was less than satisfactory. Currently, we are having some problems with timely service, but we sympathize with your frustration and assure you that we are trying our best to resolve this issue. We would appreciate the opportunity to discuss your visit when you have a chance. Please give me a call at 562-753-0179 or email me at jrenteria@harbor-hyundai.com. Jessica Renteria

Mar 01, 2023 -

Raulsaavedra responded

No thanks is ok

February 28, 2023

I have been doing business with Harbor Chevrolet for 57 years. I bought Harbor Chevrolet's first Z28 Camaro that they sold. I bought a 23 Corvette from Chris Mack. Chris did a fantastic job explaining ever More

by M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Sergio Navarrete, Chris Mack
Feb 28, 2023 -

Harbor Chevrolet responded

It has been a pleasure to serve you over the years, and we deeply appreciate your loyalty. It is wonderful to hear that Chris provided you with the excellent experience we strive to provide to all our customers. Wishing you many happy miles in your new 2023 Chevrolet Corvette. Looking forward to serving you for many years to come! Jessica Renteria

February 28, 2023

I had a hassle free experience. Not only the sales team was open to negotiating they also made me feel no pressure into buying extra when I was in finance with Luis. I love that. I More

by SRL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Esquivel, Derrick Magic Worthy
Feb 28, 2023 -

Harbor Chevrolet responded

We are delighted that Randy and the team provided you with a positive car buying experience. It is our goal to provide you and everyone else who visits Harbor Chevrolet with the very best service possible. We look forward to serving you for many years to come. Jessica Renteria

February 27, 2023

Bought a trailblazer from them. Both Jacob and Luis did a great job on explaining everything and getting the deal done. Jacob was great at explaining everything we needed to know ab More

by mikeymike15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Esquivel, Jaycob Gomez, Erik Garcia
Feb 27, 2023 -

Harbor Chevrolet responded

On behalf of us at Harbor Chevrolet, I would like to thank you for sharing this great review of our dealership! We are pleased to hear that you enjoyed your experience with Jacob and Luis. Your feedback will be shared with our team. We hope you enjoy your new Trailblazer and look forward to taking care of all your vehicle needs. Jessica Renteria

February 25, 2023

Where can I start! Dashawn was everything! Great customer service and he definitely made sure that I left with a truck that I wouldn't regret. Very tentative and very h More

by Shareemerritt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fernandez, Dashawn Gordon
Feb 25, 2023 -

Harbor Chevrolet responded

Congratulations on the purchase of your new Chevrolet! It is a pleasure to read about your experience with Dashawn. We are delighted to hear that he and the sales team were able to provide you with the excellent service we strive to provide to all our customers. Do not hesitate to contact us if there is anything we can assist you with.

February 21, 2023

I had a 7:15 am appointment for an oil change and transmission service. I was the first service appointment of the day. Was told it would be completed in 2/2 1/2 hours. I was asked if I was waiting More

by fdemarzo63
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Bill Renn
Feb 21, 2023 -

Harbor Chevrolet responded

Thank you for taking the time to write your review. We apologize for our inability to provide the service you requested in a timely manner.Our goal is to accommodate our customer's needs and requests as much as possible; however, we are experiencing an increase in appointments and are trying our best to perform all repairs and maintenance in a timely manner while not sacrificing quality. As a company, we are proud of the quality of our customer service and always strive to put our customers' interests before our own. Please know that our team empathizes with your situation and that we are working very hard to find solutions to the current obstacle we are facing. Our team is here to assist you and we hope to have a second opportunity to provide this to you should you decide to work with us again in the future. Please do not hesitate to contact me directly at 562-753-0179 if we may be able to assist you in any other way. Jessica Renteria.

February 20, 2023

Dealership was great. Derrick was super helpful and always available to help when we called. Everything they said over the phone was exactly what happened when we got to t More

by Jcwilbur23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Magic Worthy
Feb 20, 2023 -

Harbor Chevrolet responded

It is experiences such as yours that keep us motivated. Thank you for your recommendation. We are happy to have been able to meet your expectations. If there is anything else we can assist you with, please do not hesitate to contact us. Jessica Renteria

February 17, 2023

Daniel was amazing at providing details on the Chevy EUV. He knew the car inside and out! The dealship went the extra mile to even bring the vehicle to my home to help me out. The finance and final signin More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Esquivel
Feb 20, 2023 -

Harbor Chevrolet responded

Reviews such as these motivate us and help us to ensure that we provide high-quality care. We are delighted to learn that Daniel contributed to your positive experience. We look forward to serving you for many years to come. In case there is any way in which we can assist you, please do not hesitate to contact us. Jessica Renteria

February 14, 2023

We received excellent customer service from Teresa Palacios (I assume she's listed as Teresa Martin below). I was somewhat amazed and delighted because she was so much better than other car dealers we More

by jkirkmoore
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Teresa Martin, Josh Fernandez
Feb 14, 2023 -

Harbor Chevrolet responded

Our team is extremely pleased that Teresa was able to provide you with a great car buying experience. It is a great privilege to have her as a member of our Harbor Chevrolet team. We hope that you are enjoying your new Chevrolet. If there is anything we can assist you with, please do not hesitate to contact us. Jessica Renteria

February 10, 2023

Excellent experience. Accomodating, Knowledgeable and honest sales staff. No peressure selling or fast talking selling! Would highly recommend this dealership. More

by viccabrera
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Guzman
Feb 13, 2023 -

Harbor Chevrolet responded

Hearing that you had excellent experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Harbor Chevrolet. We wish you many happy miles in your new Chevrolet. We look forward to serving you for many years to come! Jessica Renteria

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