Harbor Chevrolet
Long Beach, CA
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2,142 Reviews of Harbor Chevrolet
An absolutely wonderful experience! Our most sincere and deepest thanks and appreciation to the team at Harbor Chevrolet for their friendliness, honesty, fairness, and outstanding customer service. They we deepest thanks and appreciation to the team at Harbor Chevrolet for their friendliness, honesty, fairness, and outstanding customer service. They were extremely thorough, attentive, courteous, and professional. Superlatives to go with a super team and business, led by an outstanding individual and family. I highly recommend this dealership without any reservation whatsoever! More
I cannot say that I ever thought I would have purchased four cars in four years. But as we all know, life happens. Four years ago, I purchased a Hyundai Sonata from this dealership. The transaction was s four cars in four years. But as we all know, life happens. Four years ago, I purchased a Hyundai Sonata from this dealership. The transaction was so smooth and straight forward, I walked away dumbfounded wondering when reality would strike me with the confirmation that in the process of buying the vehicle someone pulled a fast one. Much to my surprise that day never came. From that transaction, I eventually purchased two other cars from other dealers that I have nothing positive to say regarding my transaction with them. Hence, in desiring to rid myself of a car that had brought me nothing but issues, I turned to what I knew best...Harbor Hyundai. As it had been some years since my last purchase, I was determined to give them another try since my last two car purchases left much to be desired. Since I live quite a distance away from the dealership, majority of my discussion with Doug was conducted by email and telephone. Doug was very attentive to my questions and at no time did I feel as if he was pulling a fast one over on me for the sake of merely selling me a car. With majority of the numbers worked out, I expressed to Doug that I would mull over the decision and get back to him the following day. At no time did Doug pressure me or force me into making a decision. Doug simply allowed the transaction to speak for itself. It made sense and I would be a fool to pass up such a great deal. So, I emailed Doug the following day and reconfirmed my understanding. Doug was extremely patient and confirmed everything he had indicated the day before and added any missing information that was not asked for prior. With information in hand, I informed Doug I was on my way. Upon arriving at the dealership, Doug had all my information and paperwork ready to go. After completing the initial application, we left and took a test spin in the car I had my eyes set on. Even with a minor reservation, the test drive solidified my decision. We returned to the lot and before Doug could even ask, I quickly informed him that "we needed to do this!" With that, I sat before Eric, proceeded to sign my name on form after form. When it was all said and done, I left with a quality used car all the while leaving my previous car in their hands. Before I left, I informed Doug that the only reason I decided to revisit this dealership was the phenomenal service I received four years prior. Today, I can say with certainty that I will always look to buy my cars from Harbor Hyundai... Thank you Doug for being true and honest!!! More
I purchased my vehicle at another dealership then discovered Harbor Chevorlet in my own backyard. My first service appointment was handled by Denise Medina. She was charmingly friendly and technich discovered Harbor Chevorlet in my own backyard. My first service appointment was handled by Denise Medina. She was charmingly friendly and technichly knowledgeable. My vehicle was serviced and returned quickly. Subsequently Ms. Medina has been there for me for regular servicing and for two unexpected problems, both resloved in short order. I will continue to visit Harbor as all the service personnel and staff have demonstrated outstanding customer service. I recommend without reservation Harbor Chevorlet. More
I purchased a used vehicle here (with more than 100,000 miles) in July 2011. The salesman (Don Osburn) was friendly, helpful, and trustworthy. I wasn't jerked around, with the purchase being drama free. miles) in July 2011. The salesman (Don Osburn) was friendly, helpful, and trustworthy. I wasn't jerked around, with the purchase being drama free. Most importantly, after almost one year of ownership, I can safely say that I wasn't sold a lemon. I haven't had a single problem with the car. More
The customer Service was rated great because my family was greeted promptly on the lot, answered my questions and concerns precisely demonstrating knowledge of the business with confidence and professiona was greeted promptly on the lot, answered my questions and concerns precisely demonstrating knowledge of the business with confidence and professionalism. Courtesy transportaiton was offered. Quality of work seemed well organized, quick, but thorough. Papers were easily read and neatly copied. Not "overcopied, too light or smudged. Explanations and rationales were clear and to the point during signing of documents. The car was cleaned, mats in place and an overview was given on points regarding operating basic control functions of the car. The atomsphere was pleasant yet strong on adhereing to processing the transaction. The overall experience was really on point like clock-work. The team seems civil and respectful towards each other. No one appeared to "not want to be there." Price: Several cars like this (1996 Infinity I-30) were available on Craig's List for less than half of what I paid. Buying from a dealer offers some sense of credibility for the consumer, and promotes support for merchants in our community eventhough it was sold "as is." I appreciate Harbor considering my offer and our final agreement. More
My experience was great. LaMar made me feel very comfortable, when he greeted me i explained my Credit was not the best he responded everything will work out fine. I purchased a 2012 Chevy Cruz with comfortable, when he greeted me i explained my Credit was not the best he responded everything will work out fine. I purchased a 2012 Chevy Cruz with 9 miles. Thank you Lamar and Harbor Chevorlet. More
THIS IS MY SECOND TRUCK I HAVE BOUGHT FROM THIS DEALER AND THE EXPERIENCE WAS THE SAME, GREAT SERVICE, NO HASSEL, EVERYONE IS WILLING TO SERVED YOU EVEN IF THE SALES MAN IS SOMEONE ELSE, I WILL ALWAYS REC AND THE EXPERIENCE WAS THE SAME, GREAT SERVICE, NO HASSEL, EVERYONE IS WILLING TO SERVED YOU EVEN IF THE SALES MAN IS SOMEONE ELSE, I WILL ALWAYS RECCOMENT IT, YOU CAN COUNT ON IT! More
This was a hassle free experience in purchasing my 2012 Chevy Tahoe. I was approached by Gustavo, the sales rep, and I told him I had already been to a few other dealerships and I was looking to get the b Chevy Tahoe. I was approached by Gustavo, the sales rep, and I told him I had already been to a few other dealerships and I was looking to get the best deal. He was genuine and did everything he could to make sure I left as a satisfied customer. I would reccommend asking for Gustavo because he is knowledgeable and has your best interests in mind. More
I was able to get the vehicle I wanted in the price range I could afford. I felt I got a fair deal on my trade-ins. Don Osborn was a friendly & helpful person to deal with. All in all a good experience & I w I could afford. I felt I got a fair deal on my trade-ins. Don Osborn was a friendly & helpful person to deal with. All in all a good experience & I would reccomend Harbor Chevrolet & Don to my friends. More
I rate Harbor Chevrolet great beacause they assist you in a very friendly manner, have affordable prices, and they know how to help you on finding your new vehicle. They have exactly what you want. a very friendly manner, have affordable prices, and they know how to help you on finding your new vehicle. They have exactly what you want. More