
Harbor Chevrolet
Long Beach, CA
Filter Reviews by Keyword
By Type
2,167 Reviews of Harbor Chevrolet
Wes Elsea surpassed my expectations again! I have purchased two vehicles in the last 12 months from Harbor Chevrolet and Wes Elsea has been the best dealership representative I have ever had th I have purchased two vehicles in the last 12 months from Harbor Chevrolet and Wes Elsea has been the best dealership representative I have ever had the pleasure to work with. My partner and I recently called Wes to see if he could help us with leasing two cmpany pick up trucks and I have to say he has surpassed my expectations once again. I highly recommend that you talk to Wes and if anything take a look at their lot of cars and trucks and see what deals you can make. More
Overall professional experience After spending a whole day at another dealer and walked away without closing the deal and disappointed at the lack management involvement, we decided After spending a whole day at another dealer and walked away without closing the deal and disappointed at the lack management involvement, we decided to shop at Harbor Chevrolet. We have purchased other vehicles closer to home, but this is our first vehicle purchase in the LA area. The Fleet Manager Ryan treated us with respect and professionalism. This overall shopping experience was a great experience. More
Pleasant, respectful and thoughtful customer service. Our experience at Harbor Chevrolet was unlike any other dealership. The customer service was very personal, thoughtful, respectful and without any pr Our experience at Harbor Chevrolet was unlike any other dealership. The customer service was very personal, thoughtful, respectful and without any pressure or rush. The associates that we interacted with were very knowledgeable and helpful. Both the sales and finance departments were accommodating and personable. Even though the dealership was a 2 hour drive from our home, I would choose to return to Harbor Chevrolet again when the time comes to purchase another vehicle. Thank you, Ryan Shusterman and Harbor Chevrolet! More
Best Dealership and Staff I have used Harbor Chevrolet for the past 5 years servicing my 2009 Tahoe Hybrid. While I travel a bit further than another dealership that is closer I have used Harbor Chevrolet for the past 5 years servicing my 2009 Tahoe Hybrid. While I travel a bit further than another dealership that is closer to me, I have continued servicing my Hybrid at Harbor Chevrolet because of one man, Miquel Reynoso, in service! He is the best in the business and far exceeds anyone's expectations in not only his knowledge for the vehicle but the fast service each and every time I am there. So when it came time to get a new 2016 Tahoe I asked Miquel to refer me to one of the fleet managers and he turned me on to Wesley Elsea. What a great experience I just had yesterday. Wesley had to go outside their own inventory to find me the exact car that I wanted. He found the car in hours, had it there the next day and delivered it to me before Christmas. When most car sale purchases can be so exhausting with pushy salesmen, Wesley was a breath of fresh air and made the process so easy and painless. I love Harbor Chevrolet for it’s no nonsense approach and getting the job done. I now look forward to continuing all my service needs for years to come and thanks to Miguel for the great referral of Wesley to make my whole experience so easy. More
Rough start but very satisfying ending Purchased a 2016 Colorado. My understanding when I put my deposit down was that the price we came up with (invoice) was set. However, I was later told Purchased a 2016 Colorado. My understanding when I put my deposit down was that the price we came up with (invoice) was set. However, I was later told that the invoice is determined later by the manufacturer. The price was a few hundred higher than I was quoted, and I never got a satisfactory explanation of how the invoice price is determined. The truck was then over 6 weeks late, reportedly due to lack of rail cars at the Chevy plant. When it arrived, I paid the original price, which I was happy about, but which further confuses me about how the prices are determined. Despite these hiccups, Harbor was very helpful. They provided me a loaner vehicle for 10 days due to the truck arriving late. They honored the original quoted price. And they are very good with regards to follow-up and assuring costumer satisfaction. There was also NO pressure in the buying process. Overall a much better buying experience than previous ones. More
Very Trustworthy !!! very trustworthy the people go out of their way to help you to make a deal I recommend this place.I had a great experience at Habor Chevrolet very trustworthy the people go out of their way to help you to make a deal I recommend this place.I had a great experience at Habor Chevrolet More
GOOD PRICE, GREAT INVENTORY, NO PRESSURE. FIRST OF ALL, THE TRUCK I WAS LOOKING FOR, IS NOT A VERY COMMON TRUCK, THEY HAD 3 TO CHOOSE FROM. MR NAVARRETE GAVE ME A DEAL THAT NO OTHER DEALERS CO FIRST OF ALL, THE TRUCK I WAS LOOKING FOR, IS NOT A VERY COMMON TRUCK, THEY HAD 3 TO CHOOSE FROM. MR NAVARRETE GAVE ME A DEAL THAT NO OTHER DEALERS COULD. BETTY AND THERESA WERE VERY HELPFUL ON HELPING ME MAKE THE RIGHT DECISION WITH NO PRESSURE AT ALL. I DEFINATELY WILL COME BACK IN THE FUTURE AND YES, I WILL BE GLAD TO RECOMMEND THIS DEALER TO FRIENDS AND FAMILY. LIKE ONE OF THE REVIEW READS, I HOPE THEIR SERVICE DEPT. IS GREAT AS WELL. More
New car buying exsperiance. had a good experiance, thank you Betty. I would recommend Harbor Chevrolet to a family member or friend, Hope the service department is as good as the had a good experiance, thank you Betty. I would recommend Harbor Chevrolet to a family member or friend, Hope the service department is as good as the sales team. More
Great "no pressure"Experience The shopping and buying experience was fast and no high pressure dealer tactics. Sal has kept in touch about a pending minor issue, despite my impatie The shopping and buying experience was fast and no high pressure dealer tactics. Sal has kept in touch about a pending minor issue, despite my impatience. I would recommend this dealer to friends.By the way, I am a real customer and this is a real review. More
I looked, I saw, I bought I had to go out of my area (Ventura co) to find the truck I wanted. I went and called two different dealerships (Simi and Ventura) looking for a truc I had to go out of my area (Ventura co) to find the truck I wanted. I went and called two different dealerships (Simi and Ventura) looking for a truck. I never got a call back from one and was told from the other that he does really research out of area and tried to sell me a truck I didn't want. So I checked the interweb and I found Harbor Chevrolet had the one wanted. I called down asked if they still had it and now it's in my drive. In all it took about 3 hours to drop the keys in my hand and drive off. More