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Harbor Chevrolet

Long Beach, CA

4.7
2,167 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,167 Reviews of Harbor Chevrolet

February 19, 2024

I love taking my truck to get service at this dealership. I love the service that I got from Victor Jimenez. I will definitely take my truck again with him. More

by Vianeysanchez61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jimenez
Feb 28, 2024 -

Harbor Chevrolet responded

We're delighted to hear that you love taking your truck to our dealership for service, and we appreciate your positive feedback about Victor Jimenez. We're committed to providing excellent service, and we look forward to welcoming you and your truck back for future visits. If there's anything specific you enjoy or if you have any suggestions for improvement, feel free to share. Thank you for choosing us for your truck service needs!

February 11, 2024

Victor was the best service rep I’ve had out of the 8 years I’ve been getting my vehicle serviced More

by Gav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jimenez
Feb 12, 2024 -

Harbor Chevrolet responded

Thank you for your kind words about Victor! We're thrilled to hear that he provided the best service experience for you in the 8 years of getting your vehicle serviced. We truly appreciate your loyalty, and if there's anything else we can do for you, please feel free to let us know.

February 09, 2024

I was not 100% satisfied with the service. 2 hr service turned into 3 hrs with no follow up. The tire rotation should have taken a lot less. I was told there was a recall which I was not aware More

by Cypress.23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Feb 12, 2024 -

Harbor Chevrolet responded

We apologize for the extended service duration and lack of communication during your recent visit. Your feedback is valuable, and we're addressing these issues internally to improve our service. We appreciate your understanding and hope to provide a more positive experience in the future.

February 07, 2024

Victor is very informative and helpful. Im thankful that he walked me through the troubleshooting and gave me the confidence that im being taken care of. More

by Sire
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jimenez
Feb 12, 2024 -

Harbor Chevrolet responded

Thank you for sharing your positive experience with Victor! We're delighted to hear that he provided informative and helpful assistance, guiding you through troubleshooting and instilling confidence in our care. If you have any more questions or need further support, feel free to reach out. We appreciate your trust in us.

February 01, 2024

Very smooth and convenient as well high-quality service! Overall Sales, finance and service were high quality! More

by lgutierrez6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Garcia, Elton Essler
Feb 12, 2024 -

Harbor Chevrolet responded

Thank you for the positive feedback! We're thrilled to hear that you had a smooth and convenient experience with our sales, finance, and service teams. Providing high-quality service is our priority, and we appreciate your acknowledgment. If you have any further needs or questions, please don't hesitate to reach out. Safe travels and thank you for choosing us!

January 31, 2024

This was my first maintenance check up, and it was an excellent experience. I was in and out within the hour. Chris always provides exceptional service! More

by Work4Results
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jimenez
Feb 01, 2024 -

Harbor Chevrolet responded

We're delighted to hear that your first maintenance check-up with us was an excellent experience! It's fantastic that Chris provided you with exceptional service, ensuring a swift and efficient visit. Thank you for choosing us, and we look forward to continuing to provide top-notch service for your vehicle in the future.

January 26, 2024

I was very pleased with my experience at Harbor Chevrolet. Everyone was so friendly and helpful. John Bunch found me the car I wanted. He took the time to set up my onstar and phone. He was great a More

by Heidim
Recommend Dealer
Yes
Employees Worked With
Kyle, Luis Esquivel, John Bunch
Feb 01, 2024 -

Harbor Chevrolet responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Harbor Chevrolet. It's fantastic that John Bunch went above and beyond to ensure you got the car you wanted and helped with the setup. We appreciate your recommendation and look forward to serving you again in the future.

January 25, 2024

Made appointment for 10am. Was assisted by 10:23 and my oil change was completed and car returned to me at 11:50. When I asked if they gave military discount I was told that th More

by C. W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Feb 01, 2024 -

Harbor Chevrolet responded

Thank you for sharing your experience. We apologize for any confusion regarding the military discount and any inconvenience caused by the miscommunication. We appreciate your feedback and will address this issue to ensure better communication in the future. If you have further concerns, please reach out to our customer service team.

January 23, 2024

Had a great experience with buying our new Bolt EUV at Harbor Chevrolet. Want to single out Laura Guzman and Eddie Sandoval who made the entire process as pleasurable as buying a car be. More

by ckharbut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Laura Guzman, Eddie Sandoval
Feb 01, 2024 -

Harbor Chevrolet responded

Congratulations on your new Bolt EUV, and thank you for sharing your positive experience at Harbor Chevrolet! We're thrilled to hear that Laura Guzman and Eddie Sandoval played crucial roles in making the car-buying process enjoyable for you. We'll be sure to pass along your appreciation to them. If you have any further needs or questions, don't hesitate to reach out. Wishing you many enjoyable miles in your new Bolt EUV!

January 21, 2024

Exceptional Service at Harbor Chevrolet - 2024 Chevy Blazer Purchase I recently purchased a 2024 Chevy Blazer from Harbor Chevrolet, and once again, the experience exceeded my expectations. As a loya More

by bluepheen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Daniel Esquivel
Feb 01, 2024 -

Harbor Chevrolet responded

Thank you for taking the time to share your exceptional experience at Harbor Chevrolet! We're thrilled to hear that your recent purchase of a 2024 Chevy Blazer exceeded your expectations. It's fantastic to know that Daniel Esquivel and the entire team played a crucial role in making the process seamless and enjoyable for you. We truly appreciate your loyalty as a long-time customer and are delighted that our commitment to professionalism, dedication, and outstanding customer service has left a positive impression. It's wonderful to hear that you value the trust and reliability built over the years, both in vehicle purchases and routine maintenance. We're honored to be your go-to dealership, and your kind words about Daniel Esquivel and the team motivate us to continue delivering top-notch service. Thank you for choosing Harbor Chevrolet, and we look forward to serving you for many more years to come!

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