Happy Hyundai

I visited the store today for the very 1st time to purchase a new 2021 Sonata N type. I had scheduled an appointment online and received a phone call while I was enroute to the dealership. I explaine purchase a new 2021 Sonata N type. I had scheduled an appointment online and received a phone call while I was enroute to the dealership. I explained to the representative which car I was coming to drive and asked to have it available available when I got there. This was 945 on Labor Day morning and the store was fairly empty. Once I arrived, the vehicle was buried behind another one and I had a short wait until I was able to take a test drive. So much for making an appointment. Once into the test drive, I really liked the vehicle and and I explained to my salesman that I was prepared to buy it based on the lease figure from the manufacturer including current rebates etc. I was informed the dealership tacked on an additional $2995 in "protection coverage" . I explained that I was not going to be purchasing that because the vehicle is only being leased for 3 years. This is being figured with $5000 cash down and I have an excellent credit rating. I presented a print out from Hyundai of the lease rate. The salesman came back with a price that was $210 more per month than quoted by Hyundai, equating to a Increase in $7200 to lease the vehicle. Mind you they have had this car in stock since the Winter as there were photographs on their website of the car in snow and covered in it. Obviously it wasn't in high demand. Now I understand why. The dealership was making money on the vehicle because It was being sold at MSRP. The incentives are coming from the factory so it was not cutting into profit for the dealership. Apparently greed is what drives this dealership, so under no circumstances would recommend doing business with Not so Happy Hyundai whatsoever. It was a total wasted trip for me. Buyer beware. More

This place totally sucks. I got ripped off bigtime and This place totally sucks. I got ripped off big time and when I have a moment I will be going to Hyundai Corporate!!!! And who blocks a customer from This place totally sucks. I got ripped off big time and when I have a moment I will be going to Hyundai Corporate!!!! And who blocks a customer from emailing them after a purchase?!! Oh right, people who know they done wrong!!! More

The happy package is insane. You have no option to say no, $6,000 forced no, $6,000 forced More

Classic bait and switch, enormous fees, wild aggression. I went and they wouldn't honor the price on their website. Their salesman Isaak threw a temper trantrum while we were there. They will lie to you in I went and they wouldn't honor the price on their website. Their salesman Isaak threw a temper trantrum while we were there. They will lie to you in order to get you in. Would not recommend! More

We called about a car and made an appointment to see the car. When we got there car was not available to be looked at and all of the sudden they wanted almost double what was advertised. Such a waste of m car. When we got there car was not available to be looked at and all of the sudden they wanted almost double what was advertised. Such a waste of my time. I will never be back. They were so unprofessional. More

Don't buy from Happy Hyundai. They refused to sell a car to my 75 yer old father unless he purchased the $3,000 "Happy Advantage Package" which is just a bunch of crap that he will ever use. They agreed on to my 75 yer old father unless he purchased the $3,000 "Happy Advantage Package" which is just a bunch of crap that he will ever use. They agreed on a price, then came in and added this package and nearly $2,000 worth of other extras onto the price that he didn't want or need. When he turned these offers down, they refused to sell to him citing the car shortage and that other people would buy the cars with the added packages. I called the dealership and spoke to the manager who was very rude to me. In my opinion, they were attempting to prey on the elderly and that is so very wrong. Shame on them. More

Deceptive advertising, they tell you one price then you talk to teh salesperson agree on a price but afterwards they say you have to buy a package that costs a few thousand, if you refuse, they cancel a ve talk to teh salesperson agree on a price but afterwards they say you have to buy a package that costs a few thousand, if you refuse, they cancel a verbal agreement. More

Debra Jones contacted me in an attempt to sell me a car. When I told her I was no longer in the market for a car and asked her not to contact me again, she sent me a series of nasty email and text. Worse, s When I told her I was no longer in the market for a car and asked her not to contact me again, she sent me a series of nasty email and text. Worse, she used her employer's computer system to impersonate me and submitted an untold number of inquiries on my behalf. Those inquirers have rendered my work phone nearly useless, as the text, email and calls won't stop. I contacted Hyundai Corporate, spoke with a gentleman named Lee, and lodged a formal complaint (18164032). It's been weeks, yet corporate has not contacted me to resolve. I have reported the incident to the FCC, and absent satisfactory resolution from the dealership, intend to file a civil suit. More

Will not recommended them to anyone they are . so me a car with engine light on after driving 10miles. Took in for service and that was a bad experience. car with engine light on after driving 10miles. Took in for service and that was a bad experience. More