Hansel Toyota
Petaluma, CA
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343 Reviews of Hansel Toyota
Tube la oportunidad de aser negosio con hansel toyota. Su personal como equipo me trataron con amabilidad y onestidad fue una buena experiencia. MOISES ESCOBAR iso un trabajo justo al poner los intereses Su personal como equipo me trataron con amabilidad y onestidad fue una buena experiencia. MOISES ESCOBAR iso un trabajo justo al poner los intereses de ambos partidos los del dealer y los míos en la balanza y pudimos llegar a justos acuerdos y pude comprar mi nuevo toyota corolla. también nos explico con detalle el funcionamiento de la nueva tecnología con la que biene equipado el auto. fue una buena experiencia. gracias a todo el equipo the hensel toyota y especialmente a MOISES ESCOBAR. Por su alluda More
I've been needing to get a new car for some time, but kept putting it off. A friend of mine suggested I check out the cars at your dealership, saying what a great deal he got on his new car and the fabul kept putting it off. A friend of mine suggested I check out the cars at your dealership, saying what a great deal he got on his new car and the fabulous service he had. My friend said to specifically ask for Will Brodt, that he was the best and would help me find the right car for my needs! Well he was right, Will made my car buying experience a pleasure. There was no pressure at all and he had patience with me. He was really concerned with what I wanted and totally delivered. I couldn't have asked for a better buying experience! I will definitely be recommending Will Brodt to all my friends. PS. Can't wait for my 'Forget Me Not' flowers to bloom! Thanks !! More
Because I have good experians hansel they help me with price and credit so me and wife we are very happy. Also professionalism go hansel toyota price and credit so me and wife we are very happy. Also professionalism go hansel toyota More
After I finalized my online search, Hansel Toyota was the last Toyota dealer I visited, thanks to Alfred Husary who answered all of my questions. I never expected such a courtesy let alone drive the Toyota t last Toyota dealer I visited, thanks to Alfred Husary who answered all of my questions. I never expected such a courtesy let alone drive the Toyota that I chose both in the freeway and city for over 50 miles. Go to Nissan Santa Rosa, they will directly ask you what is your budget with out letting you know their price? Go to Manly Honda Santa Rosa, they will never answer your questions, at least that was how I was treated. Alfred you are cool! On explaining and helping me chose between the two RAVs, giving me the lowest interest, explaining the history of the RAV 4, transmission and engine warranty, and making my RAV ready! You dead a great job. Go talk to Alfred, you will never regret it, his hospitality and knowledge is astonishing. More
We moved recently to Petaluma, CA and needed to buy new cars. After checking out various dealerships and car makers, we decided we needed hybrid vehicles and opted for a Toyota Camry LE Hybrid and a Toyota cars. After checking out various dealerships and car makers, we decided we needed hybrid vehicles and opted for a Toyota Camry LE Hybrid and a Toyota Prius C hybrid. We were able to negotiate good prices based on competitive rates offered for these vehicles by other Toyota dealerships in the same regional area. Hansel met our prices and we received exceptional sales service from Alfred Husary at Hansel Toyota. He took my wife and I and my daughter for test drives of the vehicles and explained everything about their operation and performance. He was extremely courteous and also offered us valuable information about our new community. We wouldn't hesitate to recommend this dealership to anyone looking to purchase new Toyotas and who are familiar with the reliability of the brand. More
I am so glad I met Will. We were actually at the Honda dealership looking at used cars when it hit me...why would I want to buy a car that is past it's prime, and that I have no idea what it's been throug dealership looking at used cars when it hit me...why would I want to buy a car that is past it's prime, and that I have no idea what it's been through. Will had mentioned leasing when we walked out to a used car on your lot. I guess I would have to say that the idea just had to percolate for a little bit. Then I test drove the beautiful and cute 2013 Prius C and I was hooked. Leasing is a great option that I hadn't really even thought about. Thanks Will. Great Salesman. More
I brought my 2011 Camry in for the 15,000 mile service. I felt they did the minimum because I was from out of state and they knew they would never see the car again. The dealership where I purchased the c I felt they did the minimum because I was from out of state and they knew they would never see the car again. The dealership where I purchased the car always washes the car when I bring it in. I expected that but maybe that is not standard procedure in this area. It is at all dealerships where I live(WA). More
Lets face it buying a car is not fun or easy. Trust me I have run into some real good "used car salesman" before especially being a single women! But the staff at Hansel Toyota made it great. I drove over have run into some real good "used car salesman" before especially being a single women! But the staff at Hansel Toyota made it great. I drove over 70 miles due to a friends recommendation and would gladly do it again for the same outcome. Mike, Mike and Deborah were great. Very patient with me even when I kept changing my mind. No pressure!! Mike went over every piece of the car, literally!. Deborah explained options I could purchase and when I declined simply said ok. I leased a new Toyota Camry and feel good about going back there to purchase / lease again when my lease is up. BTW I Love My Car!! More
Took my Tacoma to their service department because it was making a horrible screeching sound. The service manager told it would cost a few hundred bucks just for them to take a look at the truck. I explained making a horrible screeching sound. The service manager told it would cost a few hundred bucks just for them to take a look at the truck. I explained that I had an extended warranty, he then rattled off what he thought the problem was and said it wasn't covered by the warranty. I explained to him that I had the top level warranty, then showed him the warranty and the item he claimed was bad on my truck was covered. This jerk then immediately told me they wouldn't have time to look at my truck for a week and suggested I drive it 30 miles to Toyota of Marin. More
"Bait-and-Switch-R-Us" Although everyone I spoke with was very friendly, this was the most run-around Internet purchase I've ever experienced. The Internet person said they had 2 cars with the model and pack very friendly, this was the most run-around Internet purchase I've ever experienced. The Internet person said they had 2 cars with the model and package I wanted, told me the colors, everything. We agreed on a price, and they said we were pre-approved for financing. When I came to sign papers, it was like a brand new day. I was passed to someone new. The cars were not on the lot. The colors were not available. And it turns out the price the Internet person quoted me was the one if I DIDN'T do financing. Then they went through a series of "We can't do X but we can do Y". Eventually we agreed on an alternative vehicle, with specific color, package, etc. And, of course, a new price. I left my deposit and was told to come back the next day in the afternoon as he was going to spend the morning seeing if he could get the car to the lot that day. (The "if" sounded like it was about the timing of when the car could get there.) When I called about noon, "Well, we can't find a car with that package." What?!?!?! When I'd left we had agreed on a very specific car. I went in anyway. Within an hour then they said they found one that was far away. Not a problem to me. I'm not in a rush. Then low and behold, "It's actually being taken for a test drive as we speak." Then a half hour later, "Oh, it's been purchased, but we can get you this other one" (higher package, different color...you know the drill). In all, I would say we went through 5 alternative offerings. Finally, after a total of 7 hours spent on this project, I walked. It was too disgusting. I've bought cars on the Internet before in Oregon and it was simple and easy, no haggling. This was ridiculous and not at all the Internet experience one expects. I wish I had read this review website first, before going in. I agree, these folks are the same strum and drang. Very nice people. But not what they appear. Don't go unless you're willing to play the bait-and-switch routine. More