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Hansel Toyota

Petaluma, CA

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343 Reviews

1125 Auto Center Dr

Petaluma, CA

94952

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343 Reviews of Hansel Toyota

January 08, 2020

Awesome, no wasting of my valuable time! Ayman Qaiai was great. This the 3rd time we have worked with him for company and personal trucks. He is great representative of the Hansel company. More

by karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman Qaisi, Justin Hansel
January 08, 2020

After driving 4 hours for a CR-V in the color we wanted, all arrangements and paperwork were ready for us. Everyone was friendly and helpful. More

by Rhona Porterfield
Recommend Dealer
Yes
Employees Worked With
Christina Toleu
January 08, 2020

Efficient, dependable, and courteous service. Service costs thoroughly explained. Service contracts scrutinized to ensure repair was/ was not covered. All personnel very helpful. Would definitely recomme More

by carolecampagna
Recommend Dealer
Yes
Employees Worked With
Jose Reyes-Pina, Jaime Negra-Saucedo
January 08, 2020

I thought the experience went very smoothly. Everyone I interacted with was extremely friendly and accommodating, and the process from beginning to end was very efficient. More

by mjlazz
Recommend Dealer
Yes
Employees Worked With
Ayman Qaisi and Scott (in Finance)
January 08, 2020

Rich Kemmer Donna is the best ever! From start to finish she kept me informed and is very courteous and friendly. Her overall knowledge made the process enjoyab More

by richardkemmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna is the best ever!
August 21, 2019

Fantastic Experience With Steven Stewart I initially reached out to a few dealerships by email and I chose to include Steven Stewart to because his name is the same and my father-in-law and I More

by beccas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Stewart
November 22, 2018

Exceptionally rude and sub-standard customer service. Called 11/19/2018 at 3:20 pm to follow up on a non returned service call from 11/10/2018. The receptionist was extremely rude. More

by worldcitizen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Receptionist/Customer Service Rep?
October 19, 2018

WE'VE FINALLY FOUND A DEALER WE CAN TRUST!!! We just took our 2010 RAV4 in for service on a recall issue. After 20 years of bad experiences with various other car dealers, I expected to be told More

by Syl's rav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Dominguez
September 05, 2017

Went in for service... drove home in a new/used car Although the process of buying a car can be a long one, the time flew in the good company of Jarod and the other staff. More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart and Maryin and Jorob and Donna who helped me get my "0ld" Prius get serviced.
July 30, 2017

I got help right away. They showed me what I asked for I had to give them 5 stars due to how helpful and kind they where. He found the truck with everything I wanted but they didn't have the color I wanted More

by Gspchino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod
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