Hansel Toyota
Petaluma, CA
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343 Reviews of Hansel Toyota
Awesome, no wasting of my valuable time! Ayman Qaiai was great. This the 3rd time we have worked with him for company and personal trucks. He is great representative of the Hansel company. Ayman Qaiai was great. This the 3rd time we have worked with him for company and personal trucks. He is great representative of the Hansel company. We let him know what we wanted, he found it. Brought the truck down and we did paperwork in a snap. Love working with Hansel!!! More
After driving 4 hours for a CR-V in the color we wanted, all arrangements and paperwork were ready for us. Everyone was friendly and helpful. all arrangements and paperwork were ready for us. Everyone was friendly and helpful. More
Efficient, dependable, and courteous service. Service costs thoroughly explained. Service contracts scrutinized to ensure repair was/ was not covered. All personnel very helpful. Would definitely recomme costs thoroughly explained. Service contracts scrutinized to ensure repair was/ was not covered. All personnel very helpful. Would definitely recommend this service department. More
I thought the experience went very smoothly. Everyone I interacted with was extremely friendly and accommodating, and the process from beginning to end was very efficient. interacted with was extremely friendly and accommodating, and the process from beginning to end was very efficient. More
Rich Kemmer Donna is the best ever! From start to finish she kept me informed and is very courteous and friendly. Her overall knowledge made the process enjoyab Donna is the best ever! From start to finish she kept me informed and is very courteous and friendly. Her overall knowledge made the process enjoyable. More
Fantastic Experience With Steven Stewart I initially reached out to a few dealerships by email and I chose to include Steven Stewart to because his name is the same and my father-in-law and I I initially reached out to a few dealerships by email and I chose to include Steven Stewart to because his name is the same and my father-in-law and I thought that would be cool. He went Above and Beyond to get me exactly what I wanted and the very best deal! I would absolutely send anyone to him and to this dealership as a whole. We drove almost 4 hours to go and we were very impressed! More
Exceptionally rude and sub-standard customer service. Called 11/19/2018 at 3:20 pm to follow up on a non returned service call from 11/10/2018. The receptionist was extremely rude. Called 11/19/2018 at 3:20 pm to follow up on a non returned service call from 11/10/2018. The receptionist was extremely rude. More
WE'VE FINALLY FOUND A DEALER WE CAN TRUST!!! We just took our 2010 RAV4 in for service on a recall issue. After 20 years of bad experiences with various other car dealers, I expected to be told We just took our 2010 RAV4 in for service on a recall issue. After 20 years of bad experiences with various other car dealers, I expected to be told that my car would need other repairs besides the recall repair. Not only was that not the case but I was treated with kindness, understanding, a loaner car and great service. My recall repair was done quickly and my car was washed too! Thank you Hansel Toyota! We'll be back! More
Went in for service... drove home in a new/used car Although the process of buying a car can be a long one, the time flew in the good company of Jarod and the other staff. Although the process of buying a car can be a long one, the time flew in the good company of Jarod and the other staff. More
I got help right away. They showed me what I asked for I had to give them 5 stars due to how helpful and kind they where. He found the truck with everything I wanted but they didn't have the color I wanted I had to give them 5 stars due to how helpful and kind they where. He found the truck with everything I wanted but they didn't have the color I wanted but they where able to work with me and I came out happy with what they sold me. I've had some bad times at dealerships and I'm glad to say theses guys aren't that they knw great customer service. Good job jarrod More