Hansel Toyota

Great buy Keenan rocks! He took very good care of us and he is very honest. We had very good experiences with the finance department and sales department. Keenan rocks! He took very good care of us and he is very honest. We had very good experiences with the finance department and sales department. More

Great They always do a nice job, in a very timely manner.....really impressed by the service and the work,...thank you Toyota of Petaluma...for doing the jo They always do a nice job, in a very timely manner.....really impressed by the service and the work,...thank you Toyota of Petaluma...for doing the job. More

Service for 2019 RAV4 Have been coming to Hansel Toyota since 1999 when I bought my first TOYOTA. Have always received excellent service! Very pleasant area to wait while Have been coming to Hansel Toyota since 1999 when I bought my first TOYOTA. Have always received excellent service! Very pleasant area to wait while Car is being serviced. Complimentary coffee and snacks very nice. More

Since I bought my truck I’ve loved bringing it in for service at Hansel Toyota in Petaluma. Customer service I extremely friendly, work fast and caring. Thanks you for your work. service at Hansel Toyota in Petaluma. Customer service I extremely friendly, work fast and caring. Thanks you for your work. More

Sales team great, final buying hard sell of more warrenties Selecting the car and dealing with sales team was excellent, but I turned off when it came time to pay. Far too much time and effort was put into pers Selecting the car and dealing with sales team was excellent, but I turned off when it came time to pay. Far too much time and effort was put into persuading me to buy extended warranties and spill proof the interior. That said I did purchase extended maintenance which I thought was a good deal. More

Our experience working with Mike Pardue made purchasing our new van a seamless transaction from the initial inquiry to the driving it off the lot. Cyril wrapped up the paperwork expeditiously! our new van a seamless transaction from the initial inquiry to the driving it off the lot. Cyril wrapped up the paperwork expeditiously! More

Relatively quick, precise process. Kevin was very thorough and listened, matching us up with the qualities we were looking for in a vehicle. Very happy with the RAV4 and the overall experience thorough and listened, matching us up with the qualities we were looking for in a vehicle. Very happy with the RAV4 and the overall experience More

Quick, easy and very welcoming! I walked into the service department and was immediately greeted by Jose - he was very pleasant, explained everything and made me feel like my car was I walked into the service department and was immediately greeted by Jose - he was very pleasant, explained everything and made me feel like my car was in good hands. His customer service was excellent! It was a routine service but they washed and vacuumed the car and had it ready for me within 5 minutes when I came to pick it up. More

They’ve always treated me and my truck to excellent care! Thank you!! I don’t have anything else to say, but this requires twenty five words! Thank you!! I don’t have anything else to say, but this requires twenty five words! More

Been servicing my vehicles at this dealership for years! Really like them! Only negative is lack of a true queue line when waiting to speak to an agent. Really like them! Only negative is lack of a true queue line when waiting to speak to an agent. More