Hansel Toyota
Petaluma, CA
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343 Reviews of Hansel Toyota
Helpful Not sure I would have used "helpful" before this weekend, but David was easy to work with, and Gary in financing made everything very easy. Was a gre Not sure I would have used "helpful" before this weekend, but David was easy to work with, and Gary in financing made everything very easy. Was a great place to buy a car (not our first with Hansel) and we will definately be using this dealership again. More
Smooth 40k service appt, in and out in 90 minutes. Brandyn was super friendly and helpful, and I was able to get work done while waiting using the free wifi 40k service appt, in and out in 90 minutes. Brandyn was super friendly and helpful, and I was able to get work done while waiting using the free wifi. More
They are fantastic! Always get great service and the people are friendly and are very helpful. It’s hard to say much more except a Thank tou’ people are friendly and are very helpful. It’s hard to say much more except a Thank tou’ More
I didn’t have an appt and they fit me in.... hassle free I didn’t have an appt and they fit me in.... hassle free experience Great service, Adam was great and a pleasure to deal with 😊 I didn’t have an appt and they fit me in.... hassle free experience Great service, Adam was great and a pleasure to deal with 😊 More
Paul was very helpful and knowledgeable, finding me exactly the car I was looking for. He guided me through the leasing process and answered all of my questions thoroughly. exactly the car I was looking for. He guided me through the leasing process and answered all of my questions thoroughly. More
Friendly. easy going I have not shopped for cars for many years. When I got to Hansel Toyota I was asked if I needed help by Paul. He was easy going and showed me the Hi I have not shopped for cars for many years. When I got to Hansel Toyota I was asked if I needed help by Paul. He was easy going and showed me the Highlander model I was interested in. He answered all my questions and offered a test drive. I hesitated, as I was only there to look. I decided to take the test drive and then talk to Paul about prices. The service was great. Paul and I discussed prices and terms with no "hard sell". I ended up buying the car. Paul was great, and even stayed past his shift to ensure that I was satisfied with the car and that I understood what all buttons and functions on the new Highlander Limited. Love the car. More
New 4Runner and Tire check Best car buying experience ever. Eddie Rasheed made the whole experience one to write about!! Talk about great customer service. The first day I went Best car buying experience ever. Eddie Rasheed made the whole experience one to write about!! Talk about great customer service. The first day I went into Hansel Toyota was with my daughter, she was getting her car serviced. So, I started checking ut the cars in the lot... Needless to say I found the new car of my dreams, my new 2020 4Runner. I did not buy the car that day, but that did no seem to make a difference. When I returned a few days later to purchase the 4Runner, it was like I was already a member of the family. Thanks Eddie and for anyone in the market for a new car visit Hansel Toyota for guaranteed great customer service. More
Customer service is tops The employee's take their time and explain things and they go out of thier way to satisfy you and your needs. I am very satisifed. The employee's take their time and explain things and they go out of thier way to satisfy you and your needs. I am very satisifed. More
Great customer service with all the staff! Logan and Martin were outstanding and patient. Our car came from Redding and was clean as a whistle. Logan was very thorough at every step of our buyi Logan and Martin were outstanding and patient. Our car came from Redding and was clean as a whistle. Logan was very thorough at every step of our buying our Prius! He was patient and encouraged us to call him if we had any questions. I felt the staff also got along with each other very well. Not always found at other agencies. Martin was not a hard sell guy on the maintenance programs that were offered and was a pleasure to work with but we still got three of the maintenance options. His explanations were very clear. We used to buy our Toyotas from another dealer but this experience was far superior to that other agency. We also enjoyed the comfort and appearance of the dealership. More
Kevin and Shane made car buying into a relatively painless experience. I didn’t really want to be I. The position of car shopping , and it helped. Thank you! painless experience. I didn’t really want to be I. The position of car shopping , and it helped. Thank you! More