Hanna Imports

Lacks courtesy and customer service Completed the loan app to move forward on a vehicle. Was told deal was done, needed $2k. I texted back okay - and then nothing. No one returned my cal Completed the loan app to move forward on a vehicle. Was told deal was done, needed $2k. I texted back okay - and then nothing. No one returned my calls or anything. This after the sales rep constantly complained about his personal vehicle that he purchased from there. More

Helpful and courteous Jordan was friendly, knowledgeable, and helpful. He tried his best to find a vehicle suitable for us but it was not in their inventory. One vehicle we Jordan was friendly, knowledgeable, and helpful. He tried his best to find a vehicle suitable for us but it was not in their inventory. One vehicle we test drove appeared to be malfunctioning as thete was a noticeable roar on the test drive. The other had more miles than we wanted. Would have purchased first vehicle from Jordan had it functioned properly. More

Best place to buy your next used car! Great selection of vehicles with great pricing and service. My only complaint is that my vehicle could have been cleaned up better & my floormats wer Great selection of vehicles with great pricing and service. My only complaint is that my vehicle could have been cleaned up better & my floormats were left in the trunk. More

As painless a car buying experience as possible We had to buy a new car when mine was totaled by a really bad hail storm. We stopped at Hanna to look at an Infinity QX50 and walked out less than 90 We had to buy a new car when mine was totaled by a really bad hail storm. We stopped at Hanna to look at an Infinity QX50 and walked out less than 90 min later with a done deal. I highly recommend Percy our salesman. He was one of the nicest guys you could ever hope to meet. We got a good deal and are very happy with the car. They told me that they were moving to a Carmax sales model in July which will take some of the fun out of car shopping, but maybe it will be good for all in the long run. More

Watch out for Kahu (its optional, just opt out at signing) I had a good experience here. The Kahu GPS system that they claim is mandatory is actually not, according to the final paperwork (this is the reason f I had a good experience here. The Kahu GPS system that they claim is mandatory is actually not, according to the final paperwork (this is the reason for 3 stars). If you want it, great. If not, just decline. Of course, you'll have something spliced in to your vehicle's electrical system, which probably isn't great for warranty... Anyway, My salesman Nick was great, Ken answered all of my paperwork questions with no pressure, and Brian the internet guy went out of his way to answer my million questions. I'd have no trouble purchasing another vehicle from them! More

Great Buying Experience. Love our salesman, Ryan! Great experience! Our sales person, Ryan Collins, was very knowledgeable about the cars. Really knew the inventory (which is huge...seem to have somet Great experience! Our sales person, Ryan Collins, was very knowledgeable about the cars. Really knew the inventory (which is huge...seem to have something for everybody) so we didn’t waste our time. No pressure from Ryan. He just steered us based on what we told him. Gave us honest opinions on the car he thought made the most sense. Really listened to us. Made it a fun experience which is rarely the case when we have bought cars. Ended up in the perfect car for us at a very competitive price. Kiran, finance mgr, made the paperwork easy and quick. Not to mention was pleasant to work with. Plan to go back anytime we are considering a vehicle. More

WHAT A GREAT EXPERIENCE I came in to the dealership to get info about a specific vehicle the 2018 Honda Accord I have been eyeing on the website for awhile; I was greeted by I came in to the dealership to get info about a specific vehicle the 2018 Honda Accord I have been eyeing on the website for awhile; I was greeted by Taraja and he helped me through the whole process which was so easy, and listened to exactly what I was wanting, if you’re visiting the location be sure to ask for Taraja u will not be disappointed! Long story short I left out with a new car how awesome is that! More

Great customer service I really liked the service you have at the Hanna imports all of them was even friendly and nice and I really appreciated you guys helping me out I really liked the service you have at the Hanna imports all of them was even friendly and nice and I really appreciated you guys helping me out More

Accommodating Sales and Service The dealership worked with me. My car was totaled and the salesperson Evan, picked me up to review and test drive the car I picked out. Quickly fixe The dealership worked with me. My car was totaled and the salesperson Evan, picked me up to review and test drive the car I picked out. Quickly fixed an issue with the sound system discovered after delivery More

Good customer service Good experience at Hanna imports, the sales staff and finance department were easy to work with and not pushy. I was a little disappointed when I got Good experience at Hanna imports, the sales staff and finance department were easy to work with and not pushy. I was a little disappointed when I got home and had to clean pine straw and birds nest out of the engine compartment. I had to clean the engine compartment and anything that was exposed. I would highly recommend Hanna imports changing the company that details their vehicles. I was also a little disappointed that I got a service due notification the day after I purchased the car. More