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Hanlees Napa Chrysler Dodge Jeep Ram

Napa, CA

Overview
Employees
Reviews
Vehicles
4.5
184 Reviews
Hanlees Chrysler Dodge Jeep Ram of Napa strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, and surrounding areas as your local CDJR dealership!
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333 Soscol Avenue

Napa, CA

94559

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Showing 184 reviews

November 09, 2023

Great employees always helpful and fast answers when needed always have my cars ready when they say thank you More

by Hleobardo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Catabay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Guerrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2023

I have taken my car to the dealership at least two times for the same issue. Somehow, they always find a way for me to pay for it. More

by NewJeepOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Christy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 05, 2023

They over charge for their services and rarely are able to fix problems that are outside of normal maintenance. More

by NEAL14776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Christy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 05, 2023

The service department is exemplary. I have been treated with respect every time I have been in or called to a sk a question. More

by vh133811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy in service
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November 04, 2023

Jimmy was great. I appreciated the Lyft integration and that I could book my service appointment online. More

by AshleyTitus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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November 04, 2023

Customer service clerk, Mitchell was very nice and helpful explained everything very well will definitely go back More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell in service department
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October 30, 2023

Good scheduling for untimely Jeep battery issues. Problem resolved in timeframe provided by the service manager. More

by jdamian2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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October 30, 2023

No customer service. Unprofessional. Highly stressed employees, they are unhappy. Don't return calls back. More

by hopkinsrafael87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unaware
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October 28, 2023

Great service team and very knowledgeable staff! I love this dealership! They have always been pleasant to deal with! More

by DALE-GORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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October 28, 2023

The experience was very refreshing compared to my last experience. Everyone was very businesslike, and made me feel like my money and myself were valued. I look forward to returning for more service. Than More

by GEORGEBANKS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Catabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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