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Hanlees Napa Chrysler Dodge Jeep Ram
Napa, CA
184 Reviews
Hanlees Chrysler Dodge Jeep Ram of Napa strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, and surrounding areas as your local CDJR dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 184 reviews
Verified Customer
July 29, 2023
Jimmy and Mitchelle have made your service department into a 5 star experience So Impressed into a 5 star experience So Impressed More
by Phillip
Employees Worked With
July 28, 2023
Dropped my car off for ticking sound. Service was fast and I was walked through every step of the way. Was very emotional when finding out how bad it was. Mitchell Wong was patient and ve Service was fast and I was walked through every step of the way. Was very emotional when finding out how bad it was. Mitchell Wong was patient and very kind. Will recommend. More
by Mariah Robinson
Employees Worked With
Mitchell Wong 10 stars!!
July 27, 2023
It was my first time at this dealership. I wanted to check them our. I made an appointment with Mitchel. He was ontime, Friendy, efficient, knowledgeable, and a good communicator. I live I wanted to check them our. I made an appointment with Mitchel. He was ontime, Friendy, efficient, knowledgeable, and a good communicator. I live 50 miles away.. I will be back to HANLEES NAPA.... THANKS More
by Andy Pector
Employees Worked With
MITCHEL
July 27, 2023
Everyone here was a pleasure to work with and did their best to accommodate me best to accommodate me More
by ivantlinh
Employees Worked With
July 25, 2023
I had a great purchase experience here buying and servicing my Jeep. The purchase process was simple/ easy and my salesman (Nick) fought to give me the best deal possible, I’m very grateful!! For ser servicing my Jeep. The purchase process was simple/ easy and my salesman (Nick) fought to give me the best deal possible, I’m very grateful!! For service Jimmy and Michel are tops, quick oil change and tire rotation then brought my car to the front for easy pick up! More
by lillian.hawkins121
July 23, 2023
The oil change was completed just fine and the staff were ok (not rude, not overly helpful), but the whole tune was of sales and laziness. They didn’t rotate my tires because they couldn’t find the wheel key ok (not rude, not overly helpful), but the whole tune was of sales and laziness. They didn’t rotate my tires because they couldn’t find the wheel key; which was literally right next to the spare. And tell me you don’t have one on hand to use!? They also wanted me to pay to diagnose a computer cluster issue when I have a lifetime warranty that covers the cluster. Like what gives here? More
by stephieweffy
Employees Worked With
Nine if these, it was someone in service
July 23, 2023
Everyone at the dealership were nice and straightforward. Great deals and great customer service from all! Nick & Vern are great! Great deals and great customer service from all! Nick & Vern are great! More
by tava.miyata
July 18, 2023
Mark was very nice and knowledgeable. He was fast and made the whole process easy and smooth. He was fast and made the whole process easy and smooth. More
by awongspaten1
