Hanlees Davis Toyota - Service Center

Service manager, Seth Rahman, was helpful and honest with required service. He was able to give a near accurate time frame for work to be done. required service. He was able to give a near accurate time frame for work to be done. More

Seth was extremely helpful, the most reliable, friendly, and efficient service rep I've dealt with at any dealer. His estimate on time to completion was spot-on. and efficient service rep I've dealt with at any dealer. His estimate on time to completion was spot-on. More

George was very easy to work with and very helpful communicator. He was also very thurough. communicator. He was also very thurough. More

I have been taking my truck there for years and never had an issue with any one there. This last time I was there for a battery replacement under warranty I really had a bad experience with the person t had an issue with any one there. This last time I was there for a battery replacement under warranty I really had a bad experience with the person that attended me. He gave me an attitude in front of other clients and that made me feel uncomfortable. He wanted me to pay for you guys to check my battery which was still under warranty and when I told him that I don’t think I should pay to get it checked because it was still under warranty that’s when he started treating me very disrespectful. More

Disappointed with what we got for $215. Not enough info on diagnosis. Wanted to have a conversation with the person that did the diagnosis. Wasted money Not enough info on diagnosis. Wanted to have a conversation with the person that did the diagnosis. Wasted money More

I arrived for my appointment and nobody greeted me upon arrival. I had to find a serviceman for assistance. I was quoted a 3-3.5 hr wait for an oil change. I called back about 4.5 hrs later because I didn’ arrival. I had to find a serviceman for assistance. I was quoted a 3-3.5 hr wait for an oil change. I called back about 4.5 hrs later because I didn’t hear anything and was told they were short staffed and they hadn’t gotten to my car yet. I was then told an additional 45 min. When I arrived I found the same person who helped me the first time and he said he didn’t know the status of my car and had to refer me to somebody else. The entire oil change service took 5.15 hours from drop off to pickup. More

This dealership has friendly staff and helpful in answering any questions that are asked. However, the wait time is consistently slow. answering any questions that are asked. However, the wait time is consistently slow. More

Disappointed that after $2,250 worth of excellent service, you guys are no longer washing my car before giving it back to me. service, you guys are no longer washing my car before giving it back to me. More

The time for the service was exactly what they told me that was going to be that was going to be More

Great customer service, just took too long for an oil change and tire rotation. Was the for two and a half hours. change and tire rotation. Was the for two and a half hours. More