Hanford Chrysler Dodge Jeep Ram

Outstanding and professional customer service professionals. Excellent detailed discussion of the car's features. They provided me with a nice deal and warranty. professionals. Excellent detailed discussion of the car's features. They provided me with a nice deal and warranty. More

The service department tried to upsell me on services that are easily done at home for hundreds of dollars, then lied to me on what powertrain my vehicle had as a reason for not rotating tires. I will ma that are easily done at home for hundreds of dollars, then lied to me on what powertrain my vehicle had as a reason for not rotating tires. I will make the drive and stay with Lampe in Visalia. More

They are always professional and timely. I appreciate the courtesy and level respect given me every time I visit the dealership. I appreciate the courtesy and level respect given me every time I visit the dealership. More

The dealership and the employees did a great job, the only problem that we had was that the employee said it would take an hour and it took more than two hours. If we had been told that it would be seve only problem that we had was that the employee said it would take an hour and it took more than two hours. If we had been told that it would be several hours, we would have left the pick up overnight as we had a ballgame to go to. More

My Jeep was with them for months before ever being seen. They said they'd call me with information but weeks went by without any contact. When I'd call they'd tell me their guy was backed up and he'd get They said they'd call me with information but weeks went by without any contact. When I'd call they'd tell me their guy was backed up and he'd get to it soon and they'd get back to me but then just wouldn't. It was there for the second time for a clutch issue in less than 25,000 miles. There is an active clutch recall on my vehicle but I was told it didn't fall under the recall or warranty. I've paid $7,200 to replace the clutch twice and am now on my third one. I drive my children to school and drive around town. I don't tow, I don't go off-roading, and I'm still on my third clutch in 25,000 miles. When I picked up my vehicle there were spider webs all over the interior because it had sat idle for so long. Now I'm forced to call the manufacturer because I know this happening again is inevitable because no one can tell me what the problem is. I requested a Comprehensive Repair report on 4/17 by email and then again on 4/18 in writing when I picked up my Jeep. Not surprisingly no one has gotten back to me. I've also contacted an attorney in the event the manufacturer can't help me. I requested I'm a 45 year old doctor who has made it though life without ever having to sue anyone, but now I feel like I have no other option. More

Robert and his team were incredible. He kept me well informed through out the process and worked with the warranty company on my behalf to get everything fixed He kept me well informed through out the process and worked with the warranty company on my behalf to get everything fixed More

Worst experience ever, they charge me over $14000 dollars to fix my truck and I drove from Hanford dealership to Bakersfield and truck broke down with same light problem and they would not fix it. They claim to fix my truck and I drove from Hanford dealership to Bakersfield and truck broke down with same light problem and they would not fix it. They claim it was another problem and wanted to charge me over $2000. It is obvious that they did a terrible job on checking all the issues it had since the beginning. I'm really disappointed with this dealership. More

Great service. Fast and efficient. Service staff are friendly and knowledgeable. Would recommend to anyone. Fast and efficient. Service staff are friendly and knowledgeable. Would recommend to anyone. More

Great sales reps. Very knowledgeable and helpful. Made my vehicle purchase easy and hassle free. Very knowledgeable and helpful. Made my vehicle purchase easy and hassle free. More

Staff was very friendly. Work was done in a timely manner. Called me after to make sure I was satisfied. Work was done in a timely manner. Called me after to make sure I was satisfied. More