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Handy Toyota - Service Center

St. Albans, VT

4.5
1,400 Reviews

1,400 Reviews of Handy Toyota - Service Center

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April 29, 2025

Must improve scheduling and wait time communication. Also, can not return vehicles covered in dirt in the inside because the technician is unable to keep things clean or clean up after themselves. More

by VTTundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan Lefevre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Continued excellence from the Handy Service Department. I have been getting our cars serviced there for years. More

by Mike I.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

April 19, 2025

Scheduled by Handy to have my gas cap replaced and when I arrived waited over an hour to be told the part was not in. Your representative said that you schedule this type of service and alluded to that fac More

by gerardbuffo
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Callan
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

That are easy to deal with and answered all my questions and were not pushy at all. A great buying experience. More

by Bronx1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Raboin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Handy Toyota responded

Thank you for the review and enjoy your new ride!

April 19, 2025

People are friendly. They are also attentive. One complaint I have is upon making this appointment no one told me I was out of free oil changes till I had gotten there fo More

by kitkat12129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Handy Toyota responded

Thank you for the review!

April 17, 2025

Handy Toyota has a great selection of Toyota and good costumer service I’ll be recommended everyone to go check them out.. More

by brenthallock1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Bodette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Handy Toyota responded

Thank you for the review and thank you for the recommendation!

April 11, 2025

Great service for my first visit. I am very satisfied with my experience from the purchase to the service. More

by Joanie1p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

April 09, 2025

Appreciated Jason’s highly personalized and responsive service and his excellent communication as well as the way Handy—overall—organized this recall visit. More

by daniel.regan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

April 08, 2025

Great service! Definitely I will recommend to anyone who wants professional help in auto service. More

by alex_alexa5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Apr 09, 2025 -

Handy Toyota responded

Thank you for the review!

April 02, 2025

Didn't even reset my oil life. .had maintenance required light come on before I even got home. Looked up a you tube video and did it myself. Cracked my hubcap when they checked my b More

by Not happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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