Handy Toyota
St. Albans, VT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I originally decided on a Corolla and the dealership had prepared all the paperwork. I changed my mind the next day and decided that a Camry would suit my needs better. Michael was very agreeable,it was no prepared all the paperwork. I changed my mind the next day and decided that a Camry would suit my needs better. Michael was very agreeable,it was no problem, and he even found a better payment plan for me. Of all the salesmen that I have worked with, he far surpassed them. More
professional... knowlegeable... great experience... professional... knowlegeable... great experience... complete attention to customer... strait forward business approach... nothing left un-covered professional... knowlegeable... great experience... complete attention to customer... strait forward business approach... nothing left un-covered pleaseure doing business with Adam/Handy Toyota... will recommend to anyone who inquires about exxperiens with Adam.. More
While shopping for a new vehicle I had several experiences with different sales people. I found that not one of them knew their products as Mike does. They could not make any decision without help experiences with different sales people. I found that not one of them knew their products as Mike does. They could not make any decision without help. Mike was fantastic. Very cordial, professional and above all knows his vehicles. The reception at Handy Toyota was just so great. I would reccomend them very highly. More
Was looking to buy a new Toyota Tacoma so of course I was doing research online and I found Handy's through dealerrater.com web site. Initially, I have to say I was leery of their rating here because it seem doing research online and I found Handy's through dealerrater.com web site. Initially, I have to say I was leery of their rating here because it seemed too good to be true but after completing a deal with them I am no longer skeptical. I talked with White River Toyota and actually had a slightly lower price on a super white but when they started trying to strong arm and rush me into a deal I got irritated with them and went back the 150 miles to Handy's and completed the deal. So even though the dealer 30 miles from home was slightly lower I chose to drive 5 times further to buy a new vehicle and I'm very happy I did. Ali was was very pleasant to deal with, never pressured us, and explained everything in clear detail with no annoying salesman tactics. If your looking to buy a new Toyota I highly recommend you check out Handy's for yourself. More
At the beginning of this process, I was shopping around the entire state of Vermont for the truck I wanted. I contacted all the dealers by email, and began negotiating with them for different models of To the entire state of Vermont for the truck I wanted. I contacted all the dealers by email, and began negotiating with them for different models of Toyota Tacomas. Handy had the best deal because they had a new 2009 on the lot. Mike helped me understand why the 2009 6 cylinder had a more attractive lease option on it than lesser priced 2010 4 cylinders. When I told Mike I wanted to do most of the deal by email, he was very accommodating. The whole process of leasing this truck was easily the best experience I've ever had buying or leasing a vehicle. When I was ready to pick up the truck, Mike had all the paperwork ready, and I was in and out of the dealership in 30 minutes. Though Handy is farther away than two other Toyota dealerships, I'd go back to them for my next vehicle. More
Working with Adam Luneau was great and very accomadating. He made the buying process very easy and hope to do business again with him in the future. I will recommend him to other friends, etc. Communicating He made the buying process very easy and hope to do business again with him in the future. I will recommend him to other friends, etc. Communicating via email also made the buying process easy. He was also prompt and organized in supplying paperwork. Very fast at getting the car purchased. More
We were considering purchasing a new vehicle from Berlin City. However, we bought a 2009 Toyota Rav 4 through Handy Toyota. When my friend who had purchased her 2008 Rav 4 through Berlin City came to vis City. However, we bought a 2009 Toyota Rav 4 through Handy Toyota. When my friend who had purchased her 2008 Rav 4 through Berlin City came to visit and compare the cars for differences I soon learned that we had made the right choice. Although she was very happy with her vehicle, she did not have the car explained to her. There were a few features she had that over the entire year of ownership she had not discovered. She had to purchase her own mud guards, floor mats and also have her vehicle inspected. Where she had the convenience of having her vehicle delivered she did not get the service that we did. Our salesman went above and beyond his duty to sell a vehicle. He spent much time negotiating with us, answering our many questions and also detailed the vehicle himself so that we could take it home that weekend. We were very pleased with the dealership and the vehicle we purchased. More
We are currently having a remarkable customer relationship with Handy Toyota. Here's a summary of our history with Handy Toyota so far. Summer 2008 - it's time (way past time actually) f relationship with Handy Toyota. Here's a summary of our history with Handy Toyota so far. Summer 2008 - it's time (way past time actually) for some new wheels. Poof! Enter: Instant car shopping stress! To begin the long arduous process we decide to try to see if we can actually afford a NEW car. Having spent a lifetime with nothing but used cars we'd really appreciate the 'highest' level of reliability a NEW car has to offer and treasure the thought of putting the original miles on a vehicle rather than inheriting someone else’s 'lifestyle' yet again. Also, we can't afford the full-purchase-price monthly payments for a NEW vehicle so we decide to try leasing and allow ourselves what we have paid in the past for used cars and budget ourselves a ~$200 monthly payment. After establishing our most important vehicle requirements - 4cyl for gas economy, adjustable cockpit, and wagon-like storage space – we do the research to narrow down our most likely vehicle choices. Once we had our list of 4-5 models, and before doing any traveling, we make some phone calls to see what the sales folks will 'offer' us and get an idea of who might like our business. We had several less than satisfying interactions (depressing actually) with various dealerships around the Champlain Valley. Then came Handy's turn. By chance (luck?) we spoke with Adam. Within literally 5 minutes (yes, five) Adam (kicked all the other dealerships butts) gave us a ballpark lease payment estimate of $201 on a 2009 4cyl Camry with full power driver’s seat and fold-down rear seats. Bam! Stress? What stress? 4-for-4. Sold! We went for a test drive that afternoon, loved the car, and drove it home the next day – proud ‘owners’ of a truly new car. What Adam had actually done inside of a few minutes was to remove a ton of our car shopping stress. He listened to what we were searching for and hit the mark without expending an ounce of sales pressure. He truly worked *with* us (not *on* us). Subsequent visits to Handy's service dept over the past year have also been stress free and friendly. It is becoming apparent to us that they are extremely interested in their customer's satisfaction. They also seem to be going beyond the individual transactional excellence and are managing for the long term by taking their customer relationship development very seriously. So far we are quite impressed with the overall quality of our experiences with Handy Toyota. We will be back! More
Salesman stayed late to allow us an oportunity to test drive a vehicle. He took the extra time to answer every question and explained everything about what the pricing was and why. Vehicle was ready as pr drive a vehicle. He took the extra time to answer every question and explained everything about what the pricing was and why. Vehicle was ready as promised. Dealership was fair and honest with everything. Salesperson did not hassle me and gave me the opportunity to be comfortable with the purchase. More