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Handy Toyota

St. Albans, VT

4.7
3,939 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 3,939 reviews

June 16, 2010

Kyle was very knowledgable and furnished us with all the information we requested. He was not pushy, which we liked. We were delivered the car on the day we decided to purchse it-an experience we have NEV More

by djwhit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Ward
June 15, 2010

Mike was very easy to deal with and seemed interested in giving me a good deal and having me walk away from the experience happy. The deal was completed in a timely manner and accomadations were made to hel More

by blovelet3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike boomhower
June 13, 2010

I am absolutely appalled by the customer service my husband and I received. We had our loan in place prior to locating the vehicle we wanted to purchase. Unfortunately, we are 3.5hrs from the dealershi More

by tcammack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam
Jun 30, 2010 -

Handy Toyota responded

Handy Toyota wrote on 6/25/2010 12:12:41 PM: On behalf of Handy Toyota; I would like to apologize for any misunderstanding that may have occurred in reference to the Toyota 4 Runner inquiry. Our goal at Handy Toyota is to provide our potential customers with best experience possible. We were not able to provide the prospective buyers in this situation with the appropriate information in a timely manner as we needed to put an accurate figure on a trade in that was hours away without promising something that we could not follow through with. Our business is built on 2 things: our word, our reputation, and without these two things we could not have been in business in such a small community for the last 52 years. The prospective customer wanted a yes or no answer, and we could not provide that answer without speaking to our owner. He continued to call while I was with a customer, and I asked him to stop calling as it was becoming disruptive. Sorry for the miscommunication on my behalf, but I assure all prospective buyers that Handy Toyota is a business that has one goal in mind: providing our customers the best possible experience from A to Z! Sincerely, Adam Luneau Handy Toyota 888-352-5749 ex.33

June 12, 2010

Professional friendly staff. Tom is a great guy and good salesman. As part of the process we were introduced to the people at the service department. I thought this was a nice touch to the sale and no other More

by dmknight331
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Young, Tom Young
June 11, 2010

I noticed on their website that they had the truck in stock that I had been looking for. The site mentioned to call for the best price so I did and spoke with Tom. He quoted a great price over the phon More

by rcj67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom & Steve, Steve Courville, Tom Young
June 11, 2010

This is the second vehicle I have purchased from Handy Toyota. I find them to be honest, courteous and they go out of their way to provide you with a good vehicle experience. Additionally, their service More

by DilloRed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Luneau, Joe Luneau, Adam Luneau
June 09, 2010

The experience was great. The sales staff was both knowledgeable and friendly. I felt no pressure to buy anything, but was given information to help make my decision. The price was better than other More

by tomtom0987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Luneau, Adam Luneau
June 09, 2010

Very friendly and helpful staff. Great deal on my 2010 Toyota Corolla S. I did not feel pressured at all to buy the car. The salesman, Ali, knew all the answers to any questions I asked. Was greated by th More

by gov_kvt06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ali, Adam, and Krista
June 05, 2010

I have bought my last 6 cars from Handy's and use their service department exclusively. They are professional, competent, and provide the friendly, no-nonsense personal service that Vermonters appreciate. More

by cswilley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Jacques, Doug Jacques
June 04, 2010

The people at Handy Toyota went out of their way to make this a most enjoyable experience. From our very first visit until the sale was consumated they went out of their way to make sure we happy and conten More

by Dawn Tatro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam LuneauThe people at Handy Toyota, Adam Luneau
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