
Handy Toyota
St. Albans, VT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Usually shopping for a new vehicle is akin to a visit to the dentist office, filled with trepidation and anxiety! Not so with Handy Toyota! Our exprience was 100% positive and orchestrated by one of the ni the dentist office, filled with trepidation and anxiety! Not so with Handy Toyota! Our exprience was 100% positive and orchestrated by one of the nicest sales person I've ever met, Jordan Mosher. Jordan was respectful and courteous,and took the time to get to know us in a way that was genuine. He gave us all the time necessary for us to get comfortable with him. He never pressued us into a decision. A less principled person would have used the fact that a $500 factory incentive was due to expire that day. Jordan never mentioned it until I brought it up, explaining that he did not want to pressure us. That was impressive! Even more impressive was that after the sale was made Jordan continued to go the extra mile for us. In some cases, once the deal is done, the sales person will no longer do the little things to impress a customer. Not Jordan! When we picked up our new Tacoma the following day, he took us through the documentation that comes with a new vehicle and explained everything. He had taken the time to write down the Roadside Assistance toll free number, and the key number and attached his business card to the documentation packet. These seemingly small things made the difference for us. He took the time to introduce us to the Service Dept folks who friendly and welcoming. A special thanks goes to Jackie Tatro, whose quick response to our on line request for a quote got us to Handy Toyota. Thank you Jackie. Youre behind the scenes work was appreciated. All in all we left in our new truck feeling that we were just adopted and welcomed into the Handy Toyota family. More
I recently popped the hood of my 2009 Handy Toyota Tacoma to give the engine area a nice cleaning. I had been under the hood in the past but never to give it a clean. To my shock, I discovered an official to give the engine area a nice cleaning. I had been under the hood in the past but never to give it a clean. To my shock, I discovered an official Toyota sticker at the very front of the hood (underneath near the grill) from my 09/16/2010 visit detailing the modifications and the dealer code. Written on the sticker in marker was the phrase: "Jesus Saves". Was first reaction was to be bummed that I missed it over a year ago. My bad. But seriously, I know the truck was a lease and all at the time, but our contract never said anything about buying into a religion. I contacted Adam Luneau who mentioned in a previous post on DealerRater to let him know if something needed attention. Super pleasant guy, very friendly and was extremely apologetic. Sounds like they had/have a guy who has since been addressed for doing this in other fashions with other vehicles. Adam also said to contact him the next time we're on the car market and he would help us out. Which is where the quandary comes in.... I've bought a total of 2 new vehicles in my 26 years of driving. That's roughly once every 12 years (deducting the 3 years it has been since getting the Tacoma). Maybe in 9 years Adam will still be around to make good on the pledge. Or maybe he'll be on an island somewhere toasting that he is not near his apostolic staff. Or maybe I will? Either way, the redemption promise is too abstract to me to draw me back for another purchase. And does it mean a jihad haggling over sticker price? Sigh. Personally, I'd like to see this Jesus-freak ordered to detail my truck on his own dime - and with no further preaching. Too much to ask? Maybe. In the meantime, I'll throw my experience up on DealerRater and let others decide how to proceed with their own shopping. More
We just purchased our 8 or 9th new vehicle from Handy Toyota. We have always dealt with Ali Kamal, he has always greated us with a smile and is very helpful with making our choices. He goes above and b Toyota. We have always dealt with Ali Kamal, he has always greated us with a smile and is very helpful with making our choices. He goes above and beyond to treat his customers as friends. Also, with all our Toyotas we have had all service done at Handy Toyota, what a wonderful group of young men that work in service. We feel very confident in their knowledge. Thank all the team for everything. Connie & Leonard Hathaway More
We traded our 2007 Sienna for a 2012 Sienna. Both vehicles were purchased from Ali Kamal. Ali maintained contact with us throughout the past five years with birthday and greeting cards. A nice touch. vehicles were purchased from Ali Kamal. Ali maintained contact with us throughout the past five years with birthday and greeting cards. A nice touch. We have been pleased with his approach and efforts. We have had good service when required. The staff have been knowledgeable and courteous. More
We were very satisfied with the friendly service that we received at Handy Toyota everyone was very helpful and gave us all options and we went with the lease. Thanks to all Jack & Helen Bourbeau. received at Handy Toyota everyone was very helpful and gave us all options and we went with the lease. Thanks to all Jack & Helen Bourbeau. More
Purchasing any vehicle can be a stressful experience, NOT so at Handy's. The customer comes first! Friendly, personal service from the salesman (Tom), manager (Adam) and finance (Sam). I highly recommend thi so at Handy's. The customer comes first! Friendly, personal service from the salesman (Tom), manager (Adam) and finance (Sam). I highly recommend this dealership! More
My wife and I have purchased vehicles from Handy Toyota since 1978 (ten in total). I can honestly say that we have never had an unfavorable outcome in any of our dealings with them, either in purchases or since 1978 (ten in total). I can honestly say that we have never had an unfavorable outcome in any of our dealings with them, either in purchases or service. More
It is always a pleasure to work with Ali to come to an agreement on the right vehicle at the best possible price. Ali has the right personality to make a customer feel like a customer. agreement on the right vehicle at the best possible price. Ali has the right personality to make a customer feel like a customer. More
Have been a Handy customer for a number of years and consider the Handy people excellent in all they do. Doug Jacquesw went way beyond his duties obn our recent purchase of a 2012 Corolla just unbeliev consider the Handy people excellent in all they do. Doug Jacquesw went way beyond his duties obn our recent purchase of a 2012 Corolla just unbelieveable what he did for us. Also teh service department is excellent, Joe, Pat, Kyle all are exceptional employees, And I must add Steve Corvelle I have delt with for more years than I can remember, great employee. More
Ali Kamal, is the main reason we keep returning to Handy Toyota, he is very polite, helpful, courteous, freindly, never pushy, and always goes out of his way to make sure his cutomer is pleased and well inf Toyota, he is very polite, helpful, courteous, freindly, never pushy, and always goes out of his way to make sure his cutomer is pleased and well informed. We have had this same exprience with the entire team at Handy Toyota. Our experience at this Dealership is always positive and their customer always comes first. More