Handy Toyota
St. Albans, VT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Friendly, no pressure, helpful on the first day as soon as we walked in, compared to other dealers in the area. Fair price the first time. I liked being introduced to the service department right away. as we walked in, compared to other dealers in the area. Fair price the first time. I liked being introduced to the service department right away. I didn't feel like I was ever being pressured to make a decision. I assume the factory workers in Japan, the importers in Maine, the salesmen, the service technicians...all are happy and are making a decent, fair living doing what they are doing, and price we paid represents that -- who could really tell? I don't like the idea of paying "more than I should have", like everyone else, but after doing whatever research I could and coming up with my own idea of the fair price for the prius, Ali beat that on my first try, by quite a bit. In doing the research about the options, etc., I did feel like I might be maybe a little more knowledgable about the vehicles than the sales folk we talked with, but the guys at handy seemed to know more than the others about the new ones, and potential differences from one year to the next. At one place, I thought they might be too willing to coax me into buying a 2011 instead of a 2012, because they had a lot left over (literally, I guess!) -- but Ali offered to mail us a 2012 brochure without prompting. When we eventually came in to sign the papers, it was obvious that the sales guys had attended a class or something to learn about the newest features, which Ali was more than happy to demonstrate for us. No one tried to sell us anything we didn't ask for, (the waranty is pretty good already), but I was only made aware of stuff that I might want (like floor mats or locking lug nuts) -- absolutely no pressure. We felt like our desires were absolutely respected. I hope our experiences with handy continue to be positive ones as we go though our scheduled and other services -- I don't see any reason why they would not. (btw, before taxes, registration, etc, the price we paid was ~$1200 less than msrp) More
My car was just in for an oil change but as always the service was excellent. My car was in and out quickly as I had requested since I was on my way to work. They always accomodate as best they can and th service was excellent. My car was in and out quickly as I had requested since I was on my way to work. They always accomodate as best they can and that is much appreciated by me. More
We had a great experience at Handy Toyota. The sales person we worked with was knowlegable and listened to us. He was available when we thought of additional questions after we had left the dealership. person we worked with was knowlegable and listened to us. He was available when we thought of additional questions after we had left the dealership. We received very good financing from Toyota and were happy to complete the entire process at one place. More
We have bought serveral cars from this dealership and will keep coming back. There service is outstanding both in sales and the service department. What ever you are looking for they will find it with will keep coming back. There service is outstanding both in sales and the service department. What ever you are looking for they will find it with the options you want. More
Just purchased my very first Brand new car a 2011 Toyota Corolla Sport.... was not pressured at all, and Doug was very patient with me as I struggled to make my decision. Corolla Sport.... was not pressured at all, and Doug was very patient with me as I struggled to make my decision. More
This is our second purchase from Handy's and we were treated well both times. We have had many Toyotas in the past and stand by their overall quality and we have found Handy's very friendly and cooperat treated well both times. We have had many Toyotas in the past and stand by their overall quality and we have found Handy's very friendly and cooperative in handling our needs. Ali was very helpful and even set up the Blue Tooth option for my husband! So far we are happy with the truck and are looking forward to camping season as we are sure it will haul the camper much more easily than the Tacoma. Thanks for a great experience!! More
I love Handy Toyota. Excellent service and the friendliest staff. I can not see myself ever going some place else to purchase a vehicle. Great Job! friendliest staff. I can not see myself ever going some place else to purchase a vehicle. Great Job! More
I trust Kyle and the service team to make sure my Sienna is in top working order. I feel that Kyle cares about my satisfaction and works hard for it; from the moment I call for an appointment until I am pay is in top working order. I feel that Kyle cares about my satisfaction and works hard for it; from the moment I call for an appointment until I am paying the bill. Kyle is friendly, pleasant, and courteous. He is the epitome of the word customer service. I cannot say enough about how happy I am doing business with Handy Toyota because of Kyle Palmer. More
All the people we worked with at Handy;s were very helpful and Courteous. Tom Young,Steve, Sam, Kyle and Chelsey They made the process of buying a car a pleasant experiance. The Camry we purchased rid helpful and Courteous. Tom Young,Steve, Sam, Kyle and Chelsey They made the process of buying a car a pleasant experiance. The Camry we purchased rides like a Caddillac and is as quite as as a church mouse. Who could not ask for anything more More
We found our experience with Handy Toyota as we expected. Customer oriented, the dealership and its staff went above and beyond to make sure we had the vehicle of our choice. They answered all of our questio Customer oriented, the dealership and its staff went above and beyond to make sure we had the vehicle of our choice. They answered all of our questions and addressed any concerns that we had. More