Handy Chevrolet
St Albans, VT
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412 Reviews of Handy Chevrolet
I am very happy with the car I bought from Randy. He was very easy to work with and made Handy Chevrolet the one stop shopping spot for me. I had the displeasure of visiting a competing dealership before vi very easy to work with and made Handy Chevrolet the one stop shopping spot for me. I had the displeasure of visiting a competing dealership before visiting Handy Chevrolet, and Randy not only beat their price, but did so while giving me exceptional customer service. More
I just bought a 2014 Chevy Impala, It is a superb car. surpassed only by the service I received at Handy's Chevrolet . Frank Marshal the sales person was very courteous and very knowledgeable about the pr surpassed only by the service I received at Handy's Chevrolet . Frank Marshal the sales person was very courteous and very knowledgeable about the product. He answered every question, concerns and made the whole buying experience an enjoyable and easy experience. You' re the best Frank. I was very happy with what I was offered for my trade in. Jim Lash made the financing process easy and worked hard to get me an excellent interest rate and a monthly payment lower than I expected. Thank you to you all. I would never consider an other dealership for future purchases More
I was in a pinch to replace my 2004 Chrysler Town and Country and dealing with financing issues at the same time. Jim and Jason went the extra mile to make sure I had a vehicle that would fit my budget a Country and dealing with financing issues at the same time. Jim and Jason went the extra mile to make sure I had a vehicle that would fit my budget as well as be an extremely safe vehicle for me to carry my family in. The two of them showed extreme professionalism throughout all of our interactions and made me feel that they were there to help me find the right vehicle and not just make a sale. I have been telling all my friends at work how well the two of them treated me and that they would be hard pressed to find a better dealership to shop at. Jeff Lynch , St. Albans, VT More
Randy was wonderful! He actually listened to what my husband and I needed in a vehicle and followed up with several good suggestions. When we went into the dealership to look at the cars, Randy met us w husband and I needed in a vehicle and followed up with several good suggestions. When we went into the dealership to look at the cars, Randy met us with a warm smile and lots of factual information. His salesmanship was honest and caring-this made it easy to choose the Toyota and close the deal in one afternoon. There was no harsh pressure, we weren't dragged around the lot or shown vehicles we weren't interested in. My daughter, my husband, and I all test drove the Rav4 and Randy listened to our comments and let us make up our own minds. The price was a bit higher than we had planned on spending but Randy explained the market value of the Rav4 and the value. His approach made this purchase happen seamlessly. My husband and I had looked for a vehicle at dealerships on Shelburne Road in So. Burlington and the salespeople felt like vultures attacking us. The pressure and lack of information they demonstrated made this feel like a nightmare! My son-in-law told us to call Handy's and we did. Randy went above and beyond our hopes and really delivered. He was extremely respectful, an active listener, researched what we needed and found options that worked. Randy made this process flow so smoothly that it felt like we were just having coffee with an old friend. He is a 5 star rating to us and we will pass on his name to friends and family for future purchases. Thank you Randy and thank you Handy's. More
Allen was a joy to deal with. turned a high stress situation into a great buying experience. I will definitley tell people I know interested in buying a vehicle to go see Allen down at Handy's. situation into a great buying experience. I will definitley tell people I know interested in buying a vehicle to go see Allen down at Handy's. More
The service I received from Allen Austin was outstanding. Allen kept me informed through the buying process and excelled at communication. I felt attended to and my services were indeed personalized. My Allen kept me informed through the buying process and excelled at communication. I felt attended to and my services were indeed personalized. My only drawback to the experience was the delay in receiving the title from the leasing agency. It's my understanding that Allen has made suggestions to improve this process and I can wholeheartedly support him in those. Allen made my wait worth it and I am pleased to refer people to him for their vehicle purchasing needs. More
Allen Austin was so helpful and kept in touch the entire time I was looking for my Tacoma. I didn't once have to contact the dealer to get information and everything was does in an exceptionally fast time. time I was looking for my Tacoma. I didn't once have to contact the dealer to get information and everything was does in an exceptionally fast time. From when the first time I saw the truck online to when I drove it home it took 1 full day! I'll be recommending Handy Toyota for anyone looking for a great used vehicle! And if they don't have what you're looking for they will go out and find one for you. More
Awful experience. After deciding not to purchase the original truck was looking at, the salesman drove a comparable truck to my house less than 30 minutes later to sell to me. While put on the spot, I original truck was looking at, the salesman drove a comparable truck to my house less than 30 minutes later to sell to me. While put on the spot, I decided I would look into it, and in the end decided to buy it after some research and a later test drive. During the week of getting things together (insurance, trade in, etc) I was interrupted numerous times at work by Handy's trying to speed the sale up. Very aggravating. Shortly after purchase I raised some general concerns about the vehicle which were never responded to until literally the day after my 30 day limited warranty expired. Even more-so, I was contacted via text (extremely unprofessional) asking how I liked the vehicle and hoping things were well. I had them check the alignment on the original truck I was looking at which turned out to be out of spec (pulled to the right dangerously down the road which is why I didn't buy it). The truck I purchased ended up being far out of alignment as well which makes me question the integrity and thoroughness of Handy's used car inspections prior to sale. During the sales process, Handy's seemed to jumble numbers and prices inconsistently. For example, they offered me a certain price for my trade in when I was looking at truck A, but offered me $3000 less for my trade in when I decided to buy truck B. As of today (10 weeks later), I've tried to contact service manager Joe Luneau with Handy Toyota regarding the same issues I've had with the vehicle's integrity and safety. Handy's have provided no answers, no resolutions, and showed no motivation to help. After numerous voicemails, e-mails, as well as contact with other service department employees, I have heard nothing back from Mr. Luneau. Overall Handy's seemed more interested in making a sale rather than helping me purchase a vehicle. I certainly will not be buying anything else from Handy Chevrolet or Handy Toyota in the future. More
I came to Handys on a recommendation of a satisfied customer of theirs and I hope this review gets you in their door too! I felt like Jason and I were old friends from the start and the best price upfr customer of theirs and I hope this review gets you in their door too! I felt like Jason and I were old friends from the start and the best price upfront took the haggling out of the equation. Jason was flexible and worked with my schedule and answered any questions/concerns in a timely manner. I will Definately start with him on my next purchase and would highly recommend you do the same! Everyone there has a friendly demeanor and great service. More
Allen and Reg were very professional, courteous, and a pleasure to work with. They both listen to our needs and did not pressure us when we declined some offers. The overall experience was a stress free pleasure to work with. They both listen to our needs and did not pressure us when we declined some offers. The overall experience was a stress free event. We highly recommend Handy Chevrolet for a new and personal vehicle purchase. Ed & Judy Sorrell More