Handy Chevrolet
St Albans, VT
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412 Reviews of Handy Chevrolet
Worst Experience Ever!! PLEASE EVERONE WATCH OUT BUYING USED!!! I purchased a 2008 Ford F-250 with 66,000 Miles and a 4 year warrenty. on my way home the truck was breaking PLEASE EVERONE WATCH OUT BUYING USED!!! I purchased a 2008 Ford F-250 with 66,000 Miles and a 4 year warrenty. on my way home the truck was breaking down so the next day I brought the truck back to have it looked at where they kept it for 12 days doing the time and chains. when I picked it up I didn't even make it out of st albans before it was doing it all over again.so I drove it home to see if it would stop which it didn't so I brought it back the next day cause it was shaking and banging and xxxxxx very loud. when I got there they told me that the motor was blowing up but nothing would be done until I fully blew the motor up. so I took the truck home and drove it for 3 days where I was driving to work when I was driving up a hill and the motor blew up. the truck was then towed to the dealership where I got told that the truck had to sit for another 10 days before anything could be done cause Handys wanted to wait for the warrenty to kick in because handys was responsible for the first 30 days but they didn't want to have to take responsibility for the truck so they asked me to wait and please keep quiet. after the 10 days I got told thy were putting a salvaged motor in it where I said no that I would pay the difference for a new motor to be put in. which ended up being $1900. when it was finished I went to pick the truck up and leave with it and the cab was scratched up and the clutch stuck right to the floor board and the brake pedal didn't even want to work so I turned around and pulled back in to tell the mechanic where they all told me that it was in my head and I needed to just drive it cause they worked on it enough. so I ran it for the 1000 miles where they were supposed to do a check up but everytime I called I got ignored. I noticed the truck kept leaking oil. so I went to get it looked at where I got told that they put the oil pan so tight to the transmission it cracked so I had to have handys put a new oil pan in where I had to go rent a truck for work so they could fix it cause they refused to give me a rental truck to use even though its in my contract which cost me $1200 cause they had my truck for 10 days where over half of them the truck sat out in the parking lot. I kept asking them to check the clutch and brakes where they told me that I needed brake pads and a slave cylinder for the clutch but they wanted to charge me over $3000 for something I didn't have an issue with before they did the motor. so I brought it to a registered for mechanic where they told me the brakes weren't working cause the lines were full of air and the clutch was broke cause you could see where the transmission got slammed so hard together with the clutch when the motor was done that it bent the forks on the transmission and it broke the clutch apart cause it wasn't installed properly and the pressure plated was worpped and also the throw out bearing was tweaked. I tried telling handys what was done but they wouldn't listen and said that it was my fault so it would be my issue and they weren't taking responsibility. so I had my mechanics put a new clutch, pressure plate, slave cylinder, brake pads, rotors, fix the bent forks on the transmission plus there was lots of labor which all cost me $2900. Now that I had real mechanics work on it the truck has run the best it ever has. so I will not be letting handys work on any vehicle again. WARNING for people to watch what you do when your dealing with HANDYS CHEVROLET!! More
Awesome salesman Matt Artus I found a truck on Handys website that I was interested in. I went to the show room and waited a few minutes to be helped. From the time Matt Artus sh I found a truck on Handys website that I was interested in. I went to the show room and waited a few minutes to be helped. From the time Matt Artus shook my hand hello until I drove the truck off the lot he was nothing but a gentleman. Just a great experience with him. However I have the opposite to say about the finance manager Mr Lash. He was totally unprofessional, rude, used foul language in front of me. I would by another vehicle from Matt but if I had to deal with Mr Lash again I would not return to Handy's. More
Great service Thank you Handy Chevrolet. It was pleasure doing business with you. Also thank you to Matt Artus for working to complete the sales and for doing a gre Thank you Handy Chevrolet. It was pleasure doing business with you. Also thank you to Matt Artus for working to complete the sales and for doing a great job.Look forward to purchasing another one from you. More
2009 Corvette Convertible "WOW what a great car! I had been looking for a great used Corvette Convertible when I came accross a 2009 Vette at Handy Chevrotet. Matt Artus took my call and went the ext I had been looking for a great used Corvette Convertible when I came accross a 2009 Vette at Handy Chevrotet. Matt Artus took my call and went the extra mile going over details and doing a special video of the car as I reside in Canandaigu, NY. I watched the video several times reviewed the car fax and decided that this car was the one I wanted. Next came the price. I am very grateful they worked with me to make it happen and then you talk about service they even picked me up to complete the purchase and at the last minute at 5 PM they made a special arrangement to repair a minor fix, filled me up with gas and sent my happly on my way. A special thanks to Matt, Joe and Dan! More
2015 Tahoe Great buying experience. Wasn't looking for a new car, but came across this deal for a used 2015 Tahoe. Matt Artus and Jim Lash spent 2 hours over th Great buying experience. Wasn't looking for a new car, but came across this deal for a used 2015 Tahoe. Matt Artus and Jim Lash spent 2 hours over their time to work a deal for us. Very pleased. More
Purchased my Mazda3 from Scott Bedell I worked with Scott Bedell and his manager, Jason Rodriguez to figure out a deal that would fit my budget. They gave me a great price for my trade-in I worked with Scott Bedell and his manager, Jason Rodriguez to figure out a deal that would fit my budget. They gave me a great price for my trade-in vehicle, despite the blemishes and scratches! Jim Lash also made the finance process quick and easy! Everything overall was great and went very smoothly- thank you for my new Mazda3 Scott!!! More
Sales Review Excellent sales staff and management. Worked together toward a common goal and was able to purchase our summer vehicle. Thanks you Scott Bedell and Excellent sales staff and management. Worked together toward a common goal and was able to purchase our summer vehicle. Thanks you Scott Bedell and Jason. More
Great service We leased a Chevrolet and Matt Artus helped get all the things we wanted, he made it all go very smooth. Matt is very good at his job and is a good We leased a Chevrolet and Matt Artus helped get all the things we wanted, he made it all go very smooth. Matt is very good at his job and is a good addition to the Handy group More
low wages and no credit, no problem Jim and Matt at Handy Chevrolet did an outstanding job getting us into a reliable vehicle that didn't burn our wallet. My boyfriend is a farmer who w Jim and Matt at Handy Chevrolet did an outstanding job getting us into a reliable vehicle that didn't burn our wallet. My boyfriend is a farmer who works for family and doesn't get paid much and I just started back to work from maternity leave and am working minimal hours until we can start daycare. My boyfriend has no credit. I have credit, but limited experience with a car loan, so it was quite a task getting us financed for anything. We also will be looking to get another vehicle in the next year or two and by getting us into a reasonably priced lease now, that may be possible. We are very happy with all the hard work they put in to get us financed. So if you have a tight budget or bad/no credit, don't give your hopes up, pay them a visit and see what they can do for you cuz they just might be able to find something. We will definitely be going back to them for our next vehicle. More
Don't buy a motorcycle from a car dealer! I recently purchased a motorcycle that someone had traded in at Handy Chevy. The bike was very reasonably priced and a hard to find model so I thought I recently purchased a motorcycle that someone had traded in at Handy Chevy. The bike was very reasonably priced and a hard to find model so I thought it would be worth the 2-hour drive to give it a test drive and, if I liked it, buy it. After carefully looking it over, I asked if I could drive it, so Randy took a photocopy of my license and went to put a plate on. Shortly after, he came to me and informed me that Handy's insurance didn't cover the bike off their property so my "ride" was restricted to the parking lot! I clearly informed them before I got there that I'd need to ride it before pulling the trigger! After my mini-ride, I decided to purchase the bike, so despite having brought cash, I had to spend time, with the finance manager; a fairly pompous individual that didn't even shake my hand when he met me. After first miscounting my cash (he eventually got the count right), he then whacked me with a $250 documentation that he proceeded to lie about and claimed that the State of Vermont required the fee! Apparently, a car dealer can't assign a 30-day plate to a motorcycle (or so I was told) but they can require you to sign a "Receipt of Temporary Registration" form. Again, the finance manger blamed VT for this. So I had to sign a paper saying I received a temporary registration, when in fact, I did not. So, overall, not the best experience I ever had at a a car dealer. Randy, the sales guy, was a decent sort and was helpful with making a video of the bike to review before I drove up. The finance guy, not so helpful. I can honestly say that if I had to deal with him again, I'd go to a different dealer. More