Handy Chevrolet
St Albans, VT
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412 Reviews of Handy Chevrolet
Matt Artus is personable, knowledgeable and non pressuring. He made our car purchasing experience easy. I recommend Matt Artus at Handy Chevrolet. pressuring. He made our car purchasing experience easy. I recommend Matt Artus at Handy Chevrolet. More
Terrible customer service! I brought my truck in for an AC compressor issue. I specifically said do not perform any work if my warranty was expired. When I picked up my truck they charged me $120 dollars a AC compressor issue. I specifically said do not perform any work if my warranty was expired. When I picked up my truck they charged me $120 dollars and told me the AC compressor needs to be replaced. Then stated it was a mandatory charge to look at the truck even though I stated do not do anything to it if it was out of warranty. To top it off It was a 2.5 week wait when I called to bring it in. DO NOT DO BUISNESS HERE!! Finally tracking down talking to the service manager who doesn’t return phone calls. I was told it was my fault I didn’t write my warranty information on the drop slip and that the people who take appointments don’t know if warranty work is covered. You would think $120 refund for a huge car dealership would not be an issue. Not for this TERRIBLE DEALERSHIP!! Watch out this place is scammer central More
I had an amazing experience with Aimee Hazen. Highly professional, answered all our questions, and worked with on choosing our car. Definitely would recommend her to anyone looking for a car. professional, answered all our questions, and worked with on choosing our car. Definitely would recommend her to anyone looking for a car. More
We had Matt Artus, in the Saint Albans, VT location, and he was by far the best car salesman we've ever worked with. He answered all of our questions and concerns. He knew the car inside and out, like he bu he was by far the best car salesman we've ever worked with. He answered all of our questions and concerns. He knew the car inside and out, like he built it himself. He stayed late, not once but twice to make sure my family was taken care of. I couldn't have had a better experience with him. Thank you again Matt. You made this go a lot easier then I thought. More
I highly recommend Matt Artus! He helped me find the perfect car and I enjoyed working with him every step of the way! I definitely will be sticking with Handy Chevrolet and especially Matt Artus! perfect car and I enjoyed working with him every step of the way! I definitely will be sticking with Handy Chevrolet and especially Matt Artus! More
Increasingly I'm having problems with the service dept. This last time I went in for an inspection knowing I needed $381 of brake work. They then gave me an additional quote for $388 for more brake work. B This last time I went in for an inspection knowing I needed $381 of brake work. They then gave me an additional quote for $388 for more brake work. By the time I got out of there over 3 hours later I had paid $887.34. They gave me 1 more quote for $598.23 for work they said needed to be done to pass inspection. That's when I left - without an inspection sticker. I went home and cleaned the air flow sensor and the next day my regular mechanic inspected and stickered my car - for $60.00. I believe I overpaid for parts by at least $146 and it would have been $744.00 had I agreed to that last quote. Unfortunately for me I paid for HandyCare when I purchased my vehicle and either I write that off or continue having inspections and oil changes done. As I mentioned this isn't my 1st bad experience. I would have given a 1 star review but I have limited experience with dealerships and for all I know Handy is better than most. I see they have a lot of 5 star reviews but I'll be sticking with my regular mechanics because I trust them and they charge a fair price. More
What A great experience, even to the level of management. Matt did a great job through the complete process. So very happy we drove the 200 miles. Thank you Matt did a great job through the complete process. So very happy we drove the 200 miles. Thank you More
Matt Porter was amazing to work with and he even came in on his day off to ensure we had our new vehicle today. We highly recommend Matt Porter for your new or used vehicle purchase. on his day off to ensure we had our new vehicle today. We highly recommend Matt Porter for your new or used vehicle purchase. More
Matt Artus is an exceptional salesman!!! He is knowledgeable about the product and also extremely thorough in explaining the details involving our car purchase. We left the dealership feeling ALL knowledgeable about the product and also extremely thorough in explaining the details involving our car purchase. We left the dealership feeling ALL our questions had been answered, giving us the confidence that we had made the right purchase. Matt is professional, attentive to detail, personable with a great sense of humor. It is not very common that a salesperson is as excited about the purchase as we were, but Matt Artus certainly was!!! He went above and beyond to assist us in getting the car that we really wanted. We will highly recommend Matt and Handy Chevrolet in the future!! Stephen and Barbara Trushaw More
Aimee Hazen's fast action got us exactly the truck we were looking for, in the color we wanted, during a time when dealerships are getting very few new trucks on the lot. The sales process went very smoo were looking for, in the color we wanted, during a time when dealerships are getting very few new trucks on the lot. The sales process went very smoothly and we highly recommend Aimee as a sales person. Our interaction with everyone at Handy Chevrolet has always been positive and their customer service is always outstanding. Bill and Cara Parrott More