Hanania Chrysler Dodge Jeep Ram

Service department did a great job diagnosing my Jeep's engine issue and resolved in a timely manner. Even more important because I was traveling through the area (I don't live in St. Augustine) and neede engine issue and resolved in a timely manner. Even more important because I was traveling through the area (I don't live in St. Augustine) and needed the repairs done before COB. Highly recommend their service department! More

The service was extremely fast and friendly. I enjoy the fact I didn’t have to make an appointment for an oil change. I enjoy the fact I didn’t have to make an appointment for an oil change. More

Amber got me in so fast and was so professional and knowledgeable. First time I have ever got in and out so fast. knowledgeable. First time I have ever got in and out so fast. More

Professional and very helpful service department and employees. Service for my Jeep was quick and well done. employees. Service for my Jeep was quick and well done. More

Robert (service associate) was excellent in answering my questions. I'm a first time diesel owner and have a lot of questions about properly managing this vehicle. questions. I'm a first time diesel owner and have a lot of questions about properly managing this vehicle. More

Did an oil change and tire rotation. The service was done fast. I was treated in a friendly and professional manner. The service was done fast. I was treated in a friendly and professional manner. More

My service experience was great everyone was professional and all problems were taken were addressed and all problems were taken were addressed More

I appreciated the customer service that Robert provided to me on my Jeep. Dealerships worry me when I get service done at them and I was pleasantly pleased with them. to me on my Jeep. Dealerships worry me when I get service done at them and I was pleasantly pleased with them. More

Top notch operation, even though they were very busy, they tended to my needs including drop off and pickup. Grover is the best! they tended to my needs including drop off and pickup. Grover is the best! More

Is it satisfied with service. 1. They did not find the problem and charged me around $190. 2. I noticed a couple of days after pickup that my truck was most likely damaged in yo 1. They did not find the problem and charged me around $190. 2. I noticed a couple of days after pickup that my truck was most likely damaged in your dealership’s care (dent in back of cab by rear window). I called and asked if someone could review video from cameras and nobody called me back. 3. If it was or was not damaged at your facility I never received call back and called at least three times times. I was in a vulnerable position because I was far away from home pulling a trailer and could not travel, so I spent extra nights at campground. Also the same problem I had in St Augustine reoccurred again on long travel. I am currently waiting for local dealer to accept my truck for service, but say they are two weeks out. I can’t afford waiting so don’t know what to do. If anyone can help with my problems I need a callback ASAP at 714-393-5026. This is the crappiest service I have had anywhere. I wish I would have not brought my vehicle to your dealership. More