Hamilton Volkswagen - Service Center

My go-to VW dealer since 2012, would highly recommend to anyone considering using this dealership. It has the feel of a good old fashioned neighborhood dealer not a huge no caring hoghway store. anyone considering using this dealership. It has the feel of a good old fashioned neighborhood dealer not a huge no caring hoghway store. More

I was able to get an appointment on the day I called but opted for next day drop off. I got a text first thing in the morning telling me who my service rep was and that I could text anything to get a status opted for next day drop off. I got a text first thing in the morning telling me who my service rep was and that I could text anything to get a status. During the day, I texted and got an immediate response. I also got a call as soon as my car was ready. All in all very effective communication. Work was completed on time. More

Great service !The service team took great care of my Great service ! The service team took great care of my car. Steve was fantastic ! He explained what was done and what would need to be done going f Great service ! The service team took great care of my car. Steve was fantastic ! He explained what was done and what would need to be done going forward. While I was waiting, I bought a car for my husband, thanks to Rick, who was friendly and helpful, a real genuine guy who never pressured me and took care of all the details of the sale. Great Team ! More

Perfect as usual. Quick, on time, done right....thorough, and pay attention to details...my Uncle Todd and his wife Mary, my aunt where always Lincoln buyers, Mary and Todd always had Linc right....thorough, and pay attention to details...my Uncle Todd and his wife Mary, my aunt where always Lincoln buyers, Mary and Todd always had Lincolns, Hamilton VW has changed them, now they are VW with the sun roof, cus they enjoy the opening above their head, and repaired a hole their tire, perfect.HMVW, why go anywhere else? More

This dealer is the best. Dealers are usually seen as the more expensive option but after the discounts and coupons it ends up being as cheap or cheaper than going to a third party. Plus the peace mind from more expensive option but after the discounts and coupons it ends up being as cheap or cheaper than going to a third party. Plus the peace mind from factory trained techs using OEM parts Puts me at ease. I will continue to use these guys for routine maintenance even after my warranty is up. Thanks again for the stellar service!! More

Online check in process is confusing. It told me to leave my keys in the overnight box but that is not the correct procedure apparently. my keys in the overnight box but that is not the correct procedure apparently. More

Hey I told about something issues in my car when i drop Hey I told about something issues in my car when i drop off my vehicle And i When i pickup my vehicle and still have the issue I am so mad Hey I told about something issues in my car when i drop off my vehicle And i When i pickup my vehicle and still have the issue I am so mad More

Took my car in without an appointment for a locked ignition switch they got the parts to repair my car and repaired it quickly and efficiently ignition switch they got the parts to repair my car and repaired it quickly and efficiently More

I had some keys programmed. They took it right in, completed that, did a multi point inspection and topped off my fluids and gave me a report of some issues that need repair. I will definitely return completed that, did a multi point inspection and topped off my fluids and gave me a report of some issues that need repair. I will definitely return to Hamilton VW. Total professionals. More

As usual, Ginny was excellent. I made my appointment on line and everything was good to go when I arrived. She even noticed a scratch on the car that I had not when she checked it in. line and everything was good to go when I arrived. She even noticed a scratch on the car that I had not when she checked it in. More