Hamilton Volkswagen - Service Center

Service is always done quickly, thoroughly and professionally. Ginny is fantastic and always goes the extra mile. Wouldn’t consider going for service anywhere else even though it’s a bit of a driv professionally. Ginny is fantastic and always goes the extra mile. Wouldn’t consider going for service anywhere else even though it’s a bit of a drive for me to get there. More

Hamilton Volkswagen is absolutely the best car dealer and has the best service department ever. My entire family own Volkswagens.... and every experience with each of our cars has always been great! Everyon has the best service department ever. My entire family own Volkswagens.... and every experience with each of our cars has always been great! Everyone in the service department make you feel like family.. they are wonderful!!! More

Needed service on my 2020 atlas cross sport. Warranty work was completed in a timely manner. I was taken in on my scheduled time. Tom explained what was done and I left in a short period of time. work was completed in a timely manner. I was taken in on my scheduled time. Tom explained what was done and I left in a short period of time. More

It was a great experience. Didn’t have to wait long for It was a great experience. Didn’t have to wait long for the repairs to be completed. Public WiFi was a plus. The review comments should be optional It was a great experience. Didn’t have to wait long for the repairs to be completed. Public WiFi was a plus. The review comments should be optional. More

I have purchased 5 Volkswagens from Hamilton VW over many years. From sakes to service I have alway been treated very well at this dealership. years. From sakes to service I have alway been treated very well at this dealership. More

Thank you for helping me out in very difficult time. Ginny was awesome to deal with and she went out her way to help me out. Ginny was awesome to deal with and she went out her way to help me out. More

Always like seeing the friendly staff at Hamilton VW. Always friendly and kind even if you are only getting an oil change. Thank you all! Always friendly and kind even if you are only getting an oil change. Thank you all! More

Hamilton has earned my customer loyalty. It's more like visiting friends or family, not merely a car dealership. Full trust in their service department. visiting friends or family, not merely a car dealership. Full trust in their service department. More

The service team was excellent. Customer service was excellent. My appointment started on time and they dotted every t and I on the car. I was very happy with everything. I will be back. excellent. My appointment started on time and they dotted every t and I on the car. I was very happy with everything. I will be back. More

In Dec I did a full service and they gave me a list of things that’s need to be fixed, and in a month time my starter wasn’t working (It wasn’t on the list of things).I asked a mechanic what was wrong bef things that’s need to be fixed, and in a month time my starter wasn’t working (It wasn’t on the list of things).I asked a mechanic what was wrong before taking it to VW and he told me it’s the starter is the problem that’s why it’s not starting and I was going to make him do it so I went to auto zone to get the starter and it was only $220.but then I changed my mind and I was like I don’t really trust him I’m going to VW (because I trust them) so I returned it and towed the car to them. Oh yes they called me telling me everything that’s wrong with the car and I asked how much to fix the starter. The lady told me $911 so I said that’s very expensive! She said there’s nothing I can do about it so I told her how much the starter was at auto zone and she said the starter they about to order is 400 and change and the rest is for labor... how the same starter is so much more I got robbed!!! I think I got false information. And maybe they been knew the starter was going and didn’t let me know because they wanted me to come back. I fixed the starter and they gave me a new list of things that’s wrong with the car that came up to $4000 and change I thinks I’m getting scammed and I’m not coming back to you guys I’m going to a different shop or dealership.... HIGHWAY ROBBERY!!!! More