Hamilton Volkswagen - Service Center

This is the best dealership. Everyone is so friendly and helpful. Service is quick and appointments or walk ins are easy. Thank you to the team. helpful. Service is quick and appointments or walk ins are easy. Thank you to the team. More

The service provided was in a timely fashion with detailed inspection and discussion of repairs and replacement. The service coordinator was very helpful and knowledgeable. detailed inspection and discussion of repairs and replacement. The service coordinator was very helpful and knowledgeable. More

This dealership is always super friendly and extremely helpful! With or without an appointment. They were comfortingly, caring and expedient in a moment of anunexpected mishap! helpful! With or without an appointment. They were comfortingly, caring and expedient in a moment of anunexpected mishap! More

Ginny and Tom are always pleasant and keep me informed of the progress as it goes along. Always willing to accommodate my needs. Price quoted was adjusted as the issue was not serious and only required minim the progress as it goes along. Always willing to accommodate my needs. Price quoted was adjusted as the issue was not serious and only required minimal work. More

Service is fair priced, keeps you informed, svc advisers are on top of things. Service mechanics work is clean and through. Appts are easy to schedule. are on top of things. Service mechanics work is clean and through. Appts are easy to schedule. More

Very courteous. Answered all questions. Did a thorough brake job and changing wiper blades. Wish their car wash was open. That apart an excellent experience. brake job and changing wiper blades. Wish their car wash was open. That apart an excellent experience. More

Customer service sucks they cannot fix a piece on my door after 3 attempts and 300. Also after you buy their VW they tell you to go so.eace else for service. Rude. Unqualified. Horrible service. Buy anot after 3 attempts and 300. Also after you buy their VW they tell you to go so.eace else for service. Rude. Unqualified. Horrible service. Buy another vehicle instead of vw . Seems they aren't USA friendly. More

I have been going to Hamilton VW for over 15 years and have always had a good experience. Tom and Ginny have always taken care of my service needs and have done a great job of keeping me informed of any i have always had a good experience. Tom and Ginny have always taken care of my service needs and have done a great job of keeping me informed of any issues raised by the service technician. Recently my 2015 Touareg TDI required a significant amount of shop time to diagnose a complicated issue with the AdBlue system and the ECM module. Tom gave me regular updates from the service technician until the problem was resolved. Car runs great now and the service was covered under VW’s extended warranty. Doesn’t get any better than that! More

Brought my car in because the rear hatch would not open. Was told since my car was rear ended 8 months ago and repaired that they would not honor the extended warranty. The hatch opened fine for 8 months af Was told since my car was rear ended 8 months ago and repaired that they would not honor the extended warranty. The hatch opened fine for 8 months after it was repaired. The repair tech had no idea why the hatch wouldn’t open. As far as I am concerned the extended warranty is not worth the paper it is printed on. More

Great service. Tom Pittman did an excellent job of explaining recommended service. Service was fairly quick, especially for a holiday weekend. Did what had to be done and I was on my way. explaining recommended service. Service was fairly quick, especially for a holiday weekend. Did what had to be done and I was on my way. More