Hamilton Volkswagen - Service Center

Scheduled a service to pick up an additional key fob and then decided to get an oil change while I was there. That’s until they quoted me $190! There should be a pricing board on the wall for full transpare then decided to get an oil change while I was there. That’s until they quoted me $190! There should be a pricing board on the wall for full transparency as I had to ask twice what the cost would be and then immediately canceled it. I can get an oil change done nearby for $65! More

Location is good. Staff inside the dealership is friendly and welcoming. Dealership is neat amd clean inside and they did my work well. Staff inside the dealership is friendly and welcoming. Dealership is neat amd clean inside and they did my work well. More

Ginny is the best service advisor Hamilton VW has ever had, next to a few they’ve let go or had left. She’s always honest fair and kind. She deserves a raise and some extra vacation days. had, next to a few they’ve let go or had left. She’s always honest fair and kind. She deserves a raise and some extra vacation days. More

Service was great especially Bradley. He loved his job and treated me and everyone that I saw with all the respect. I am going back to Hamilton VW because of him. He loved his job and treated me and everyone that I saw with all the respect. I am going back to Hamilton VW because of him. More

Long waiting time in a line to be checked in in the morning ( my concern) morning ( my concern) More

Took so long with an appt. Also tried to upsell me something I could do myself for $5 Also tried to upsell me something I could do myself for $5 More

Great Place to have my car serviced. nice people and clean facility. always a pleasure to support my local dealership nice people and clean facility. always a pleasure to support my local dealership More

Very happy with excellent care and service above what I had Expected will definitely return had Expected will definitely return More

Quick and easy! Love Hamilton VW! I waited on my oil change and the whole thing was done in just over an hour. Love Hamilton VW! I waited on my oil change and the whole thing was done in just over an hour. More

Great communication coupled with fast friendly service. Will be my service dealer of choice from now on. Will be my service dealer of choice from now on. More