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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,470 Reviews

1,470 Reviews of Hamilton Volkswagen - Service Center

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July 20, 2021

We dropped our 2009 passat off for a chirping noise with the a/c on. Tom in service had it diagnosed quickly as a belt tensioner. The tech had it fixed the next day for us. More

by RC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Juzva, Doug in parts., Tom Pittman
July 16, 2021

Always professional, friendly and helpful. This dealership provides wonderful customer service. They answer all of my questions and the service they provide always exceeds my expectations. More

by kdkrol828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Zanoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
July 15, 2021

Customer service is non existent. Was told service was done when it had not been done. Ruined my car, will not be back ever again More

by maryfbuhrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

It's a pleasure working with Ginny and the service we get. Excellent customer service. We have been customers for many years and drive 30 miles to have our cars serviced at your location. More

by maria.tur
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

Ginny explained everything to me in detail and I am satisfied that the job was well done. It took just about the time that she had said it would so that's good. More

by jgaspar999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2021

Scheduled my service so I could wait while it was done. Car was taken in on time and friendly in an out service while I waited More

by TC
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2021

Service was quick and great the staff were friendly I will be coming back thanks again for doing a good job on the work of my car More

by erhames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
July 13, 2021

Great Sales Department. Most excellent Service Department. My choice was Hamilton Volkswagen because of both. I live in a location where there are many VW dealerships. This is my fourth VW with Ha More

by Duds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyenne was excellent!
July 13, 2021

Pleasant and prompt. Only took less than an hour to give me a new tire through express service. Had tire in stock. Kept me updated. More

by sjnation
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

The service has been outstanding every time and at a reasonable cost. Changed the tires at Costco to save money then found I could have it done and better at the same cost at this dealership! More

by alebus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
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