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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,470 Reviews

1,470 Reviews of Hamilton Volkswagen - Service Center

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November 04, 2021

The service staff were very nice and the oil change was quick. I love the express oil change option. More

by lorip26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
November 02, 2021

Brought car in for service for a brake fluid flush. This was done as promised. But the Technician found a nail in the right rear tire so we replaced. When I got home I noticed the DOT date was 45 19. Was so More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Hamilton Volkswagen responded

Good afternoon Frank, We appreciate you giving us the opportunity to resolve this concern. The new tire is here. We will see you in a couple weeks. Thanks again, Mike Kayes Service Manager HVW Inc.

October 28, 2021

I used the Express Service (no appointment) for an oil change. I only had a short wait and was out short order. The staff was friendly and courteous as always. More

by cdoolit952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

Although it took a month for a appointment the team was helpful with my concerns. More

by Albartole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

The employees at the front desk make you feel uncomfortable like you are bothering them that you walked in. When I walked in for an oil change they Said sorry we can not do today and when I to More

by denise.monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
October 21, 2021

The staff at Hamilton Volkswagen is amazing. They are courteous, friendly and they do great work. More

by SANDOVALPEDRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
October 21, 2021

I was stranded on the highway and barely made it to the dealership in Hamilton, New Jersey. They were so sympathetic and understanding, so kind and understood that I had to get to Connecticut for my sick d More

by ibelles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
October 20, 2021

I was able to drop off my car the night before and was called as soon as my car was ready the next morning. More

by elenakenney
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Hamilton Volkswagen is always professional, fast, and reliable and they do great work. My car has been running smoothly since I got it from them and I keep going back to continue receiving such great ser More

by Tntmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
October 19, 2021

Prompt, courteous, service. Got in and out as scheduled. Pleasant atmosphere. Would recommend to others. More

by jva0259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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