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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,470 Reviews

1,470 Reviews of Hamilton Volkswagen - Service Center

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November 13, 2021

My Service Advisor, Tom, was great. He met me right away when I drove up and kept me posted the entire time via text and a phone call. My appointment was to have a spare key programmed, but he also iden More

by crosenberger23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
Nov 13, 2021 -

crosenberger23 responded

My Service Advisor, Tom, was great. He met me right away when I drove up and kept me posted the entire time via text and a phone call. My appointment was to have a spare key programmed, but he also identified and took care of open recalls that I was not aware of. The Service Team also did a full inspection of my Jetta, which was a nice surprise. The full inspection found items that I’ll need to address once I get past my kids’ college tuitions I need to pay this month. Tom printed out a list of the items that are needed so I could budget them out with my wife. I really appreciate that. Thanks Tom!

November 13, 2021

Great since the conception and if conception began for me in the year 2014 I'm so glad the Volkswagen found me In the beginning I was declined to be eligible to on a Volkswagen however the tables turned in More

by dmh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Demaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
November 11, 2021

Service Dept. Is 2nd to none. Very competent and great service. Hight recommended for vw service More

by scott.kulpinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
November 11, 2021

The employee at the front desk was very pleasant and accommodating. The service to my car was very prompt and efficient. More

by shashanna.joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
November 11, 2021

Service technicians were extremely friendly and thorough. The service was completed in under an hour. More

by galeallison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
November 11, 2021

This dealership is the best one I have ever visited. The home-coming kind attitude, the great service, and most importantly, the fair prices makes it a hassle-free experiences. I will highly recommend the s More

by Jiajia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
November 09, 2021

My wife had a flat. I took the tire to the service center and it was fixed promptly. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
November 05, 2021

Very helpful but extremely expensive. Take your car elsewhere if you can. Really really expensive. More

by rbarsky85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
November 05, 2021

Interior and exterior detailing left the car immaculate!!! Whoever did the work deserves a trophy More

by GolfNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Super Expensive. I don’t recommend using this service. Better to try to do it yourself first. More

by C Carvalheira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Zanoni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ginny Polizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
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