Hamilton Volkswagen - Service Center

Mike Kayes and the Service team where friendly, courteous and thorough as usual during my recent service visit. and thorough as usual during my recent service visit. More

Ginny did great job of getting my 2020 Atlas serviced first thing in the morning, knowing that I work night shift and would be waiting for the car to be serviced. Ginny also answerd all my questions as first thing in the morning, knowing that I work night shift and would be waiting for the car to be serviced. Ginny also answerd all my questions as a first time Volkswagen owner. More

Great service. Came in with a nail in the tire and needed it replaced as we were on a road trip up to New England. Mike got us in and out in 40 minutes along with a reasonable price on a new tire. While I wo it replaced as we were on a road trip up to New England. Mike got us in and out in 40 minutes along with a reasonable price on a new tire. While I would’ve preferred to not have a nail in my tire, I did feel fortunate that we were so close to Hamilton VW when the incident happened because they took good care of us More

I moved to Princeton few years ago and recently I used of Princeton VW service on September 20th,2021. I spoke with Art. He was helping me with my VW golf. I dropped off my car at the service on Thursday,Sep Princeton VW service on September 20th,2021. I spoke with Art. He was helping me with my VW golf. I dropped off my car at the service on Thursday,September 16th in the afternoon. I went to the garage on Saturday to check the status of my car repair. I was told that I will need to call on Monday, September 20th. I called on Monday before 9am. I was told that they can not locate the problem. I decided not to continue with hourly diagnostics and asked Art to let me know when my car will be ready to pick up. He told me that I can come in one hour. I was at the service one hour later but my car was not ready. Later on I found out that my engine cover was missing. I called about this 2 times and spoke about it. Customer service rom issued to call me back about it but they never did. I will never use Princeton Service and will advise my friends and aquanauts not to use this service too. I love Hamilton Service they are so,so,so much better. I love Ginny and all the service people at Hamilton Office. I will recommend them to everybody. Thank you. More

As usual, our vehicle was professionally and timely repaired, and we were treated like valued and honored customers. repaired, and we were treated like valued and honored customers. More

Excellent experience! They were on time and on price! Will definitely use them again for any future service needs! Thanks for a great job! Will definitely use them again for any future service needs! Thanks for a great job! More

Good service, really polite staff at front desk and car was prepared quickly and clean upon return was prepared quickly and clean upon return More

At the height of Omicron employees were not wearing masks. In the waiting area a client sat coughing without a mask. I waited in the showroom. masks. In the waiting area a client sat coughing without a mask. I waited in the showroom. More

I really liked the service and I didn't have to wait long for them to give me my car back for them to give me my car back More

Everyone was very helpful and knowledgeable. I had an easy/quick experience. I will definitely e returning for my next maintenance. easy/quick experience. I will definitely e returning for my next maintenance. More