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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,471 Reviews

1,471 Reviews of Hamilton Volkswagen - Service Center

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January 20, 2022

Replaced a tire on my new ID4. Tom was able to secure a replacement within hours, and I was on my way. Friendly, great service. More

by PhiladelphiaPhil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
January 20, 2022

Friendly folks despite some staffing difficulties everyone is facing with COVID spread. Communicated well about my warranty inspection as well as related car and general VW questions. More

by netbanshee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
January 19, 2022

Express service took a long time for an oil change (~2 hours) nuts it’s COVID era and I think the team was understaffed. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
January 18, 2022

Mike was very responsive and very user-friendly. All went very well. Thank you. One More

by DAMON.VIGIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Ginny was courteous polite and informative thanks for the great service experience see you next time More

by edward.melia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

They were very good They explained everything that They were very good They explained everything that needed to be done and they went over the final report More

by visualmarvin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

The team was attentive and responsive. They kept me updated throughout the process and worked with me to achieve the desired goal. I am very pleased with the results of the installation and also they w More

by hcambero583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
January 06, 2022

Express oil change and factory update were all taken care of in one easy appointment. More

by Marcille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Always a good experience with this service shop. I trust them to do a good job. The only drawback is dealership prices, but I guess that’s expected. More

by genevievedigiulio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name, you should use faces if you want us to rate specific people.
December 31, 2021

Veey clean, well laid out showroom, friendly staff, prompt and efficient service. I would recommend Hamilton Volkswagen to a friend. More

by jmilner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Capriotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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