Hamilton Volkswagen - Service Center

We have purchased 3 cars from t his company and you do all our maintenance work. That shows our satisfaction but we are disappointed that our discount fell from 15% to 10% on work done on our cars all our maintenance work. That shows our satisfaction but we are disappointed that our discount fell from 15% to 10% on work done on our cars .It also seems that a better warranty exist for us for the 2012 Passat. More

Always professional and courteous. I have had good experiences both buying and servicing cars at this dealership. I have had good experiences both buying and servicing cars at this dealership. More

I had my brakes done in January and they started making noises a few weeks later. Getting it in for an appointment was a bit long, and the repair was longer than I anticipated, but the work was impeccable! noises a few weeks later. Getting it in for an appointment was a bit long, and the repair was longer than I anticipated, but the work was impeccable! It's a feat, considering the current struggles with COVID and job market. More

I was a little surprised that they charge less for oil changes than Mavis charges. changes than Mavis charges. More

We came in for a routine service and a transmission check. Joe handled us at the desk. We got the bad news about our transmission and Joe kept us in the loop as far as how repairs were going. Joe ga check. Joe handled us at the desk. We got the bad news about our transmission and Joe kept us in the loop as far as how repairs were going. Joe gave us a loaner since the parts weren't available. It was a nice vehicle as well. I've driven some sketchy loaners in my day but this one had us considering a trade. Anyway, after some time we were told that our gti was ready. However when we went to take our car home the clutch locked down and the car was worse than when I brought it in. I went back in to start the process over and I took a breather while I waited to get checked back in. I was angry but Joe handled us in a very calm and professional way. He worked with us and had our vehicle ready next day. I appreciate that the extra work put in was taken care of by the dealership. We have been in VWs for over a decade now and are likely to continue. You've got a good guy in Joe. You definitely need to hold onto him. More

Rude customer service. They do not like to explain anything and will get a nasty attitude if you ask questions They do not like to explain anything and will get a nasty attitude if you ask questions More

These folks are always ready, willing and able to help with any problems that arise with my cars. with any problems that arise with my cars. More

I had received excellent customer service upon my arrival I loved it. I will definitely recommend you guy’s with my family and friends.Thank you! arrival I loved it. I will definitely recommend you guy’s with my family and friends.Thank you! More

It is a very nice dealer ship the people there are very nice and they keep in touch with you about what's going on with your car nice and they keep in touch with you about what's going on with your car More

Touched my personal belongings. All my files in my dash cam ssd were deleted. Had to drive home without my dash cam on and waste my time reformatting it. All my files in my dash cam ssd were deleted. Had to drive home without my dash cam on and waste my time reformatting it. More