Hamilton Volkswagen - Service Center

My recent experience was not favorable, unfortunately. I had trouble booking my appointment initially because availability was very booked. I couldn’t book an appointment that enabled me to have a loaner I had trouble booking my appointment initially because availability was very booked. I couldn’t book an appointment that enabled me to have a loaner car because that availability was even worse almost 6 weeks out. My car took longer than anticipated to finish up and they ended up having my car overnight which was really OK with me. After I picked up my car the next day on the way home my car started to overheat and was an indication that the service was not completely done. This could have resulted in my engine seizing and was extremely dangerous for me to drive home with the car in that condition. More

Fantastic service from the workers at this facility. Everyone was very helpful with out service Everyone was very helpful with out service More

I took my car in for a software update. The dealership called about an hour later to let me know that it was completed. All is good. The dealership called about an hour later to let me know that it was completed. All is good. More

This dealership is local to me, convenient, and offers exceptional service. They have consistently been reliable for me over the last few years that I’ve lived in the area. exceptional service. They have consistently been reliable for me over the last few years that I’ve lived in the area. More

It is Easy to make appointment. Waiting time is reasonable and the staff explained the type of issues clearly to me Waiting time is reasonable and the staff explained the type of issues clearly to me More

The representative was very nice and patient. It was a little long to wait for an appointment. Prices are high compared to other places. It was a little long to wait for an appointment. Prices are high compared to other places. More

The car service department is excellent. They’re very helpful, they communicate clearly and are quick with their diagnostics and fix. They’re very helpful, they communicate clearly and are quick with their diagnostics and fix. More

I have been purchased and serviced 6 VW’s over the past 20 years From Hamilton VW, and have always been treated well. 20 years From Hamilton VW, and have always been treated well. More

The service was great, as always. The service work was completed in a timely manner. The staff was courteous and efficient. The service work was completed in a timely manner. The staff was courteous and efficient. More

Everyone was very helpful and it didn't take long for me to be back on the road to be back on the road More